Talent.com
Global Services Tech I

Global Services Tech I

Ashley Furniture IndustriesGulfport, MS, United States
6 days ago
Job type
  • Full-time
Job description

Global Services Tech I (Verona site)

Monday-Friday (8am-4 : 30pm) (ONSITE)

Position Overview We are seeking a Global Services Tech I to provide comprehensive technical support for end-users across our organization. This role focuses on hardware / software troubleshooting, device deployment, and IT asset management while delivering exceptional customer service.

Primary Responsibilities

Technical Support

  • Manage IT ticketing system for hardware and software issues
  • Image and deploy desktops, laptops, and tablets
  • Troubleshoot end-user technical issues across multiple platforms
  • Install and maintain printer systems (Laser, Thermal, Check, Badge)
  • Support barcode scanner operations
  • Assist with network cabling installation and maintenance

System Management

  • Configure and troubleshoot software applications
  • Monitor IT asset inventory
  • Track warranty periods
  • Maintain equipment documentation
  • Support system installations

    • Professional Interaction

  • Coordinate with vendors on IT systems
  • Follow established escalation procedures
  • Collaborate with GTS2+ technicians
  • Maintain professional communication with all stakeholders
  • Support cross-functional teams

    • Required Qualifications

  • Technical support experience
  • Hardware / software troubleshooting skills
  • Strong customer service orientation
  • Basic networking knowledge
  • Equipment maintenance experience

    • Technical Skills

  • Desktop imaging and deployment
  • Printer system maintenance
  • Network cabling experience
  • Asset management
  • Ticketing system proficiency

    • Professional Skills

  • Excellent communication abilities
  • Problem-solving capabilities
  • Team collaboration
  • Time management
  • Documentation expertise

    • Physical Requirements

  • Ability to use ladders and lifts
  • Cable installation capabilities
  • Equipment handling proficiency

    • Additional Requirements

  • Commitment to company core values
  • Professional demeanor
  • Attention to detail
  • Organizational skills
  • Customer-focused mindset

    • This position offers opportunities for growth while contributing to our organization's technical support excellence. The ideal candidate will combine technical aptitude with strong interpersonal skills to deliver exceptional end-user support.

    Create a job alert for this search

    Service Tech • Gulfport, MS, United States

    Related jobs
    • Promoted
    Air Interdiction Agent

    Air Interdiction Agent

    U.S. Customs and Border ProtectionWade, MS, United States
    Full-time
    Pilot CBP Air Interdiction Agent.Air and Marine Operations (AMO), a component of U.Customs and Border Protection (CBP), offers skilled Pilots interested in law enforcement an opportunity to work wi...Show moreLast updated: 1 day ago
    • Promoted
    Global Services Tech I (Biloxi)

    Global Services Tech I (Biloxi)

    Ashley Furniture IndustriesBiloxi, MS, US
    Part-time
    Global Services Tech I (Verona site).Monday-Friday (8am-4 : 30pm) (ONSITE).We are seeking a Global Services Tech I to provide comprehensive technical support for end-users across our organization.Thi...Show moreLast updated: 4 days ago
    • Promoted
    • New!
    Marine Interdiction Agent

    Marine Interdiction Agent

    U.S. Customs and Border ProtectionVancleave, MS, United States
    Full-time
    Air and Marine Operations (AMO), a component of U.Customs and Border Protection (CBP) offers those with Merchant Mariner Credentials the exceptional opportunity of a career in law enforcement worki...Show moreLast updated: 3 hours ago
    • Promoted
    Customs and Border Protection Officer

    Customs and Border Protection Officer

    U.S. Customs and Border ProtectionDe Lisle, MS, United States
    Full-time
    Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of highly trained professionals whose camaraderie, p...Show moreLast updated: 30+ days ago
    • Promoted
    Forklift Operator

    Forklift Operator

    Kelly ServicesSaucier, MS
    Full-time
    Forklift Operators at Kelly Services are crucial to the efficient management of warehouse operations.They are responsible for operating technical equipment to move, locate, relocate, stack, and cou...Show moreLast updated: 30+ days ago
    • Promoted
    Travel Cath Lab Tech - $2,447 to $2,626 per week in Gulfport, MS

    Travel Cath Lab Tech - $2,447 to $2,626 per week in Gulfport, MS

    AlliedTravelCareersGulfport, MS, US
    Full-time
    AlliedTravelCareers is working with Host Healthcare to find a qualified Cath Lab Tech in Gulfport, Mississippi, 39501!.Host Healthcare is an award-winning travel healthcare company with an immediat...Show moreLast updated: 30+ days ago
    • Promoted
    Client Systems Technician - Senior

    Client Systems Technician - Senior

    JBW FederalBiloxi, MS, US
    Full-time
    JBW Federal is a subsidiary company of the Kanaka Foundation - An NHO who's mission is to support Native Hawaiians.You will receive a comprehensive benefits package that includes : .Annual member...Show moreLast updated: 30+ days ago
    • Promoted
    United States Customs and Border Protection Officer

    United States Customs and Border Protection Officer

    U.S. Customs and Border ProtectionKiln, Mississippi, US
    Full-time +1
    Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of highly trained professionals whose camaraderie, p...Show moreLast updated: 3 days ago
    • Promoted
    Global Services Tech I (Gulfport)

    Global Services Tech I (Gulfport)

    Ashley Furniture IndustriesGulfport, MS, US
    Part-time
    Global Services Tech I (Verona site).Monday-Friday (8am-4 : 30pm) (ONSITE).We are seeking a Global Services Tech I to provide comprehensive technical support for end-users across our organization.Thi...Show moreLast updated: 4 days ago
    • Promoted
    Customs and Border Protection Officer - Experienced (GS9)

    Customs and Border Protection Officer - Experienced (GS9)

    U.S. Customs and Border ProtectionLyman, MS, United States
    Full-time
    Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of highly trained professionals whose camaraderie, p...Show moreLast updated: 30+ days ago
    • Promoted
    Product Technician

    Product Technician

    Judge Consulting GroupMcHenry, MS, US
    Full-time
    The Senior Production Technician will report to the Production Manager or Production Supervisor and work alongside other Production Technicians, supporting technician staff throughout production an...Show moreLast updated: 3 days ago
    • Promoted
    Work From Home

    Work From Home

    AmazonSaucier, MS
    Remote
    Full-time
    Job Title : Work From Home Customer Service Representative.As a Work From Home Customer Service Representative at Amazon, you will be the first point of contact for customers seeking assistance.You ...Show moreLast updated: 30+ days ago
    • Promoted
    Technical Program Manager

    Technical Program Manager

    Relativity SpaceKiln, MS, US
    Full-time
    At Relativity Space, we're building rockets to serve today's needs and tomorrow's breakthroughs.Our Terran R vehicle will deliver customer payloads to orbit, meeting the growing demand ...Show moreLast updated: 1 day ago
    • Promoted
    Work From Home

    Work From Home

    Kelly ServicesPerkinston, MS
    Remote
    Full-time
    Work From Home roles at Kelly Services cover various positions that support the company's operations remotely.Responsibilities and qualifications will vary depending on the specific role.Complete t...Show moreLast updated: 15 days ago
    • Promoted
    Work From Home

    Work From Home

    Remote JobsPerkinston, MS
    Remote
    Full-time
    Remote Jobs are now available in your area.This position is a work from home position.You will not need to come into the office. Benefits : Health Insurance, 401K, Vacation& PTO.Apply now! Work f...Show moreLast updated: 15 days ago
    • Promoted
    Client Systems Technician - Senior

    Client Systems Technician - Senior

    X Technologies, Inc.Biloxi, MS, US
    Full-time
    Job Title – Client Systems Technician.Location – Hurlburt Field, FL, Joint Base San Antonio, TX, Keesler AFB, MS.X Technologies is seeking a Client Systems Technician with cyber and / or ...Show moreLast updated: 30+ days ago
    • Promoted
    • New!
    Field Operations Technician

    Field Operations Technician

    TEKsystemsGulfport, MS, United States
    Full-time +1
    We're seeking a seasoned •Telecom Field Operations Technician • to support a major fiber and telecom infrastructure across Gulfport, MS and surrounding areas. This is a rare opportunity to step into ...Show moreLast updated: 19 hours ago
    • Promoted
    GPR Field Services Manager

    GPR Field Services Manager

    ECS Southeast, LLPLong Beach, MS, United States
    Full-time
    ECS Limited is offering a unique opportunity for a talented and certified.Manager to join our Geophysical Group.Oversee the calibration of field equipment, to include inventory maintenance and orga...Show moreLast updated: 1 day ago