Flex Utility Security Officer - All Shifts (#95)

Flex Utility Security Officer

Join one of the fastest-growing and largest privately held security companies in the U.S.! Since 1998, Sunstates Security has established a reputation for providing excellent customer service and quality work environments for its team across the country. We're committed to hiring, developing, and retaining a diverse and exceptionally qualified workforce. We reinvest in our employees by offering a benefits package that exceeds industry standards, career growth opportunities, extensive internal training, employee incentive programs, team recognition, and more. Employees are provided with the tools and knowledge they need to be successful and hands-on management support. Recent national awards received by Sunstates include Outstanding Contract Security Company in 2022 & 2023 and INC's America's Fastest Growing Private Companies list. Sunstates Security's mission and vision statement are at the heart of everything we do, focusing all efforts on honor, integrity, and trust. If you're searching for a career with challenging and rewarding opportunities, we invite you to explore the possibilities at Sunstates Security. As a proactive security partner for some of the country's leading companies and organizations, we provide careers for talented people to become part of a successful, growing company.

Job Skills / Requirements

Sunstates Security is hiring a FLEX / Utility Security Officer in the Cleveland / Salisbury, NC area. This position requires open availability for all shifts and all days. Position Overview The Unarmed Utility Officer is an on-call position responsible for covering posts as needed due to call-offs, staffing shortages, or client-requested additional coverage. Candidates must have open availability and be able to quickly adapt to different sites and responsibilities.

Key Responsibilities

• Maintain detailed notes and knowledge of all trained sites to ensure seamless coverage when filling in.
• Work independently with minimal supervision.
• Accurately track hours worked and submit timesheets to the Operations Manager by 10 : 00 AM each Friday.

Quality Standards

Report to work whether called in or scheduled in advance; arrive on time and complete assigned shifts (including overtime, if needed). Refusal to accept assignments may result in reduced weekly hours or removal from the Utility Program. Maintain a neat, professional appearance in a clean and complete uniform. No smoking on assigned posts. Provide professional, friendly customer service at all times. Communicate clearly (verbal and written) and handle both routine and crisis situations effectively. Follow and enforce all post orders, client, and company policies. Promptly report all site concerns to management.

Qualifications

A Security Officer may perform a multitude of duties as specified by the Post Orders and Standard Operating Procedures (SOP). The Security Officer will read and become extremely knowledgeable of Post Orders and SOP and will be able to act quickly and efficiently according to such directives.

Industry-leading Employee Benefits

Education Requirements (All) High School diploma or equivalent

The Sunstates customizable benefits package includes the following minimum components : Affordable Care Act compliant Medical Benefits Program, Dental Insurance Program, Free Life Insurance, Disability Insurance, Paid Time Off & Bereavement Leave, Paid Holidays, Direct Deposit or Pay Cards, Employee Incentives, Referral Bonuses, Employee of the Month Award, Education Reimbursement, Service Awards, Employee Involvement Initiatives, Management Mentoring and Support, Career Advancement, 401K program