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Restaurant Supervisor
Restaurant SupervisorMankato Lodging, LLC • Mankato, MN, US
Restaurant Supervisor

Restaurant Supervisor

Mankato Lodging, LLC • Mankato, MN, US
15 hours ago
Job type
  • Full-time
Job description

Job Description

Job Description

JOB SUMMARY : The Restaurant Supervisor at Legends Bar and Grill is responsible for the "front of the house". Areas of responsibility include scheduling, staff side work, standards of service, problem resolution, and inventory management. The Restaurant Supervisor directs all operations in alignment with the direction of the General Manager, brand standards, and local, state and federal regulations.

SKILLS & KNOWLEDGE :

  • Must have the ability to provide professional and courteous guest service.
  • Must have good time management skills and the ability to work with minimal supervision.
  • Must have good planning and organizational skills, the ability to multitask and strong attention to detail.
  • Must have the ability to understand and follow verbal / written instructions and communicate both verbally and in writing. Must have demonstrated business communication skills.
  • Must have the ability to maintain a positive and professional attitude when handling guest situations.
  • Must have strong interpersonal leadership skills, the ability to delegate tasks, and set goals.
  • Must have a working knowledge of computers, math skills and the ability to handle monetary transactions.
  • 3-5 years of restaurant and / or supervisory related experience preferred.

ESSENTIAL FUNCTIONS :

  • Assists all guests in a professional and courteous manner. Ensure customer satisfaction through promoting excellent service. Respond to customer complaints professionally and in a timely matter.
  • Performs job duties and responsibilities in a cost-effective manner and within budgetary guidelines.
  • Supervises all front of the house operations to ensure all associates follow established procedures and perform preparation tasks and other duties in a consistent and effective manner. Ensures the timely delivery of high-quality meals to guests.
  • Conducts routine inspections of all kitchen facilities to ensure guest service and food quality standards are met, as well as safety, maintenance and cleanliness standards. Coordinates repairs with maintenance department to maintain quality operations.
  • Communicates on a regular basis with the management team. Attends and contributes to required meetings.
  • Thoroughly communicates with restaurant associates through daily communication and regular meetings.
  • Interviews and selects qualified associates for hire. Provides effective orientation, training, coaching, evaluation, recognition, and motivation to associates. Provides associates with the necessary tools to perform their jobs.
  • Identifies and regularly communicates performance expectations as well as policies and procedures to associates. Enforces company policies and administers corrective action as necessary, in a consistent and effective manner.
  • Works with Human Resources on all employee relations, performance management, leave of absence and worker’s compensation concerns. Promptly responds to all requests from Human Resources regarding personnel matters.
  • Ensures and promotes a professional work environment free from inappropriate and offensive conduct of any type.
  • Understands and applies all facility safety and security procedures as required to maintain a safe and secure environment for associates and guests.
  • Keeps supervisor promptly and fully informed of all problems or unusual matters of significance coming to his / her attention so prompt corrective action can be taken.
  • Performs all other duties as assigned.

    • OTHER CONSIDERATIONS :

  • Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the position without compromising guest satisfaction or essential business functions.
  • The intent of this job description is not to state or imply that the duties listed are the only duties that will be performed by the individual in this position. Associates will be required to follow any other job-related instructions and to perform any other job-related duties as requested by their supervisor.

    • PHYSICAL DEMANDS ANALYSIS

    Summary

    The Kitchen Supervisor works primarily indoors in a temperature-controlled environment. This position requires continuous standing and walking, and frequent lifting, carrying, bending and reaching throughout entire shift. Hazards may include, but are not limited to, slipping and tripping, working with sharp objects (knives), exposure to computer terminals, standard cleaning chemicals and hot surfaces / appliances. All Food & Beverage department associates are required to wear rubber soled, non-slip footwear and must follow proper safety precautions at all times to avoid injuries.

    TOTAL REWARDS :

    Discover a full-time, fully benefited, exempt role with an estimated compensation range of $14-16 an hour. This opportunity includes a comprehensive medical plan that covers medical insurance for $50 a month for employees and highly discounted coverage for spouses, children, and families. Additional benefits feature dental, vision, life insurance, short-term and long-term disability, voluntary life, AD&D, FSA, HSA, generous PTO, and a competitive 401(k) plan. Expect to work 40+ hours per week, including nights and weekends as needed. Join us and be part of a dynamic team dedicated to your growth and well-being!

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    Restaurant Supervisor • Mankato, MN, US