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Business Applications Administrator
Business Applications AdministratorTalascend • Washington, DC, US
Business Applications Administrator

Business Applications Administrator

Talascend • Washington, DC, US
30+ days ago
Job type
  • Full-time
Job description
Talascend is currently seeking a Business Applications Administrator for a contract-to-direct opportunity with our client in Washington DC. This role requires full-time, on-site at the Department of Justice (DOJ). You must be a U.S. Citizen, eligible for Public Trust security clearance.

OVERVIEW:

This role focuses on administering and optimizing key business collaboration and document management platforms, including iManage, eRooms, Confluence, and Jira.

PRIMARY RESPONSIBILITIES:
  • Administer iManage, eRooms, Confluence, and Jira to ensure stable, secure, and efficient operation
  • Configure systems, apply updates and patches, and manage integrations
  • Troubleshoot application issues related to performance, access, and connectivity
  • Monitor logs and system performance, resolving issues proactively
  • Manage user accounts, permissions, and roles across applications
  • Implement and test backup and disaster recovery plans
  • Customize workflows and automations within Confluence and Jira to support team productivity
  • Maintain thorough documentation of system configurations, workflows, and support processes
  • Participate in change management to support updates and new feature rollouts

POSITION REQUIREMENTS:
  • Bachelor’s degree in IT, Computer Science, Business Administration, or related field, or equivalent experience
  • 3–5 years of experience administering enterprise applications such as iManage, eRooms, Confluence, and Jira
  • Proficiency with SQL and scripting (e.g., Python, PowerShell) for automation and troubleshooting
  • Experience with system monitoring and performance tuning
  • Understanding of networking fundamentals, security best practices, and application integration
  • Strong problem-solving and diagnostic skills
  • Ability to collaborate across technical and business teams
  • Excellent written and verbal communication skills
  • Proven ability to manage day-to-day support alongside long-term projects

DESIRED QUALIFICATIONS:
  • Experience with Jira workflows, iManage customization, or similar application-specific configuration
  • Familiarity with ITIL or other IT service management frameworks
  • Experience with cloud or hybrid application environments
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Business Applications Administrator • Washington, DC, US

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