Talent.com
Coordinator, Warehousing Client Services

Coordinator, Warehousing Client Services

Estes Forwarding WorldwideSavannah, GA, US
27 days ago
Job type
  • Full-time
Job description

Coordinator, Warehousing Client Services

Estes Forwarding Worldwide (EFW) is a leading domestic and international freight forwarder in the United States, providing customized logistics and warehousing solutions for clients around the world and across all industries via air, ground, and ocean freight. A subsidiary of Estes Express Lines with corporate located in Richmond, Virginia, EFW is uniquely backed by Estes Express Lines' extensive line haul network providing EFW clients with a hybrid transportation network. The company has received industry awards, including Specialty Carrier of the Year and E-Commerce Delivery Carrier of the Year, and has been recognized by Global Trade Americas as a leading 3PL to watch.

We are proud to offer highly competitive pay and a comprehensive benefits package, including :

  • Paid vacation, sick time, and holidays
  • 401(k) plan with company match
  • Medical, dental, and vision insurance
  • Short- and long-term disability plans
  • Life and accidental death & dismemberment insurance
  • Job referral bonus program

Responsibilities

The primary duty of the Coordinator, Warehousing Client Services is to communicate directly with customers and carriers to coordinate incoming deliveries and outgoing shipments.

To perform this job successfully, an individual must satisfactorily perform each essential duty. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential duties.

  • Engage in solutions-based communication with clients.
  • Interface directly with the warehouse team to ensure accurate and timely processing of orders and receipts.
  • Process transactions in the Warehouse management system to complete receipts / shipments / inventory transfers.
  • Perform cycle counts in the warehouse and investigate any inventory discrepancies.
  • Adhere to Warehousing best practices and standard operating procedures.
  • Drive continuous improvement within the organization through collaboration with site managers.
  • Proficient in the warehouse management system WMS.
  • Identify trends, key issues, and successes through data analysis and customer feedback.
  • Recognize opportunities for enhancing and expanding EFW client relationships.
  • Respond to client inquiries quickly and efficiently.
  • Provide prompt and professional customer service to new leads and prospects.
  • Proactively engage customers to build rapport and ask for new opportunities.
  • Follow up opportunities to receive feedback and continuously improve the process.
  • Act as a liaison between clients, warehouse operations, and administration.
  • Coordinate with appropriate operations personnel to source transportation for secured moves.
  • Work with operations personnel to make sure specific client expectations are met.
  • Provide clients with proactive notification of deliveries or service issues to ensure continuous communication.
  • Direct drivers to appropriate docks.
  • Handle data entry of orders, receipts, shipments, and BOLs.
  • Assist with resolving client issues.
  • Continually develop market and industry knowledge to facilitate success.
  • Look for ways to continuously improve processes.
  • Develop and use collaborative relationships to accomplish work goals.
  • Comply with company C-TPAT and TSA security procedures.
  • Perform other duties as assigned.
  • Qualifications

    The qualifications listed below are representative of the minimum knowledge, skill, and / or ability required.

    SKILLS AND ABILITIES

  • Intermediate proficiency in Microsoft Office, internet, web-based, and job-specific software applications.
  • Must have excellent written and oral communication skills.
  • Strong organizational skills and close attention to detail.
  • Ability to work independently and remain self-motivated with minimal direct supervision.
  • Ability to write comprehensive and detailed business correspondence.
  • Ability to work with groups of people such as other departments and communicate known concepts.
  • Ability to solve problems with a variety of concrete variables through semi-standardized solutions that require some ingenuity and analysis.
  • Ability to draw inferences and follow prescribed and detailed procedures to solve moderately complex problems.
  • Must pass a pre-employment drug screen, random drug and / or alcohol tests, and will be subject to a criminal history background check.
  • Must be eligible to work in the United States.
  • At this time, EFW will not sponsor a new applicant for employment authorization for this position.
  • Estes Forwarding Worldwide offers an opportunity to grow and develop your career in an environment that provides a fulfilling workplace for employees, creates an environment for continuous learning, and embraces the ideas and diversity of others. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, ethnicity, color, creed, religion, national origin, age, disability status, protected veteran status, marital status, sexual orientation, gender identity or expression, or any other legally protected status.
  • SUPERVISION

    The position functions with supervision and has no direct reports.

    EDUCATION / EXPERIENCE

    Minimum of a Bachelor's degree (or equivalent) and 1-3 years of experience in Transportation or Warehousing preferred. However, a combination of experience and / or education will be taken into consideration.

    LICENSES / CERTIFICATIONS

    None required.

    TRAVEL

    None required.

    PHYSICAL DEMANDS

    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential duties.

    This role primarily involves office-based work but may occasionally require moving between the office and warehouse floor. The employee may need to lift and move objects such as boxes of documents or supplies weighing up to 30 lbs., and team lifting for heavier items. The role may involve walking, standing, and reaching with hands and arms for extended periods. Occasional bending, twisting, and lifting will be required. The employee may also need to occasionally push, pull, or carry objects as needed. Visual acuity to assess details both up close and at a distance is required for tasks such as inventory audits and general workspace organization.

    WORK ENVIRONMENT

    The work environment characteristics described here are representative of those an employee encounters while performing the essential duties of this job. Reasonable accommodations will be made to enable individuals with disabilities to perform essential duties.

    Normal office situation. While performing the duties of this Job, the employee is also regularly in the warehouse exposed to moving mechanical parts. The employee is frequently exposed to wet and / or humid conditions and extreme cold and / or heat. The employee is occasionally exposed to high, precarious places; fumes or airborne particles; toxic or caustic chemicals; outside weather conditions; risk of electrical shock and vibration. The noise level in the work environment is usually loud.

    EFW is an Equal Opportunity Employer, Minorities / Female / Disabled / Veteran.

    Create a job alert for this search

    Client Service Coordinator • Savannah, GA, US

    Related jobs
    • Promoted
    Side gig - Earn at least $1405 in your first 124 trips with Uber, guaranteed.

    Side gig - Earn at least $1405 in your first 124 trips with Uber, guaranteed.

    UberRiceboro, SC, United States
    Full-time +1
    Earn at least $1405 driving with Uber when you complete your first 124 trips in 30 days.Driving is an easy way to boost your income while maintaining the flexibility your schedule requires (gig, pa...Show moreLast updated: 2 days ago
    • Promoted
    Warehouse Associate - Pooler, GA

    Warehouse Associate - Pooler, GA

    Plastic ExpressPooler, GA, US
    Full-time
    Come join a winning Team! Since 1970 Plastic Express has met the bulk trucking, bulk terminal, packaging, and warehousing needs of the plastics industry. Our strategic locations, modern systems, and...Show moreLast updated: 30+ days ago
    • Promoted
    Client Service Coordinator

    Client Service Coordinator

    Banfield Pet HospitalSavannah, GA, US
    Full-time
    The Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team, ensures good communication with associate...Show moreLast updated: 1 day ago
    • Promoted
    Drive With Uber : Earn At Least $1405 For Your First 124 Trips, Guaranteed.

    Drive With Uber : Earn At Least $1405 For Your First 124 Trips, Guaranteed.

    UberRiceboro, SC, United States
    Full-time +1
    Earn at least $1405 driving with Uber when you complete your first 124 trips in 30 days.Driving is an easy way to boost your income while maintaining the flexibility your schedule requires (gig, pa...Show moreLast updated: 2 days ago
    • Promoted
    Facilities Coordinator

    Facilities Coordinator

    Madison Telecommunications IncSavannah, GA, United States
    Full-time
    MVR Guidelines for all drivers .Technicians install and service telephone, security, video, and internet systems, troubleshoot issues, and educate customers. Work Type : In-person only (remote work ...Show moreLast updated: 30+ days ago
    • Promoted
    Quick Earnings : Earn At Least $1405 For Your First 124 Trips, Guaranteed.

    Quick Earnings : Earn At Least $1405 For Your First 124 Trips, Guaranteed.

    UberRincon, SC, United States
    Full-time +1
    Earn at least $1405 driving with Uber when you complete your first 124 trips in 30 days.Driving is an easy way to boost your income while maintaining the flexibility your schedule requires (gig, pa...Show moreLast updated: 2 days ago
    • Promoted
    Choose your schedule - Earn At Least $1405 For Your First 124 Trips, Guaranteed.

    Choose your schedule - Earn At Least $1405 For Your First 124 Trips, Guaranteed.

    UberRincon, SC, United States
    Full-time +1
    Earn at least $1405 driving with Uber when you complete your first 124 trips in 30 days.Driving is an easy way to boost your income while maintaining the flexibility your schedule requires (gig, pa...Show moreLast updated: 2 days ago
    • Promoted
    Side gig : Earn at least $1405 in your first 124 trips driving, guaranteed.

    Side gig : Earn at least $1405 in your first 124 trips driving, guaranteed.

    UberRiceboro, SC, United States
    Full-time +1
    Earn at least $1405 driving with Uber when you complete your first 124 trips in 30 days.Driving is an easy way to boost your income while maintaining the flexibility your schedule requires (gig, pa...Show moreLast updated: 2 days ago
    • Promoted
    • New!
    Healthcare Services Operations Support Auditor

    Healthcare Services Operations Support Auditor

    Molina Healthcaresavannah, ga, us
    Full-time
    Provides support for non-clinical healthcare services auditing activities.Responsible for performing audits for non-clinical functional areas in alignment with regulatory requirements - ensuring qu...Show moreLast updated: 2 hours ago
    • Promoted
    • New!
    Inventory Control Clerk-2nd shift

    Inventory Control Clerk-2nd shift

    Penske Truck LeasingRincon, GA, United States
    Full-time
    Position : Inventory Control Clerk.Full time position / 2nd shift : .Sundays to Wednesdays 4 : 30PM-3AM.Mondays to Wednesdays and $2 p / h on Sundays ONLY. Our associates also enjoy numerous associate disc...Show moreLast updated: 13 hours ago
    • Promoted
    Flexible $ : Earn At Least $1405 For Your First 124 Trips, Guaranteed.

    Flexible $ : Earn At Least $1405 For Your First 124 Trips, Guaranteed.

    UberRiceboro, SC, United States
    Full-time +1
    Earn at least $1405 driving with Uber when you complete your first 124 trips in 30 days.Driving is an easy way to boost your income while maintaining the flexibility your schedule requires (gig, pa...Show moreLast updated: 2 days ago
    • Promoted
    Part-time gig : Earn at least $1405 for your first 124 trips, guaranteed.

    Part-time gig : Earn at least $1405 for your first 124 trips, guaranteed.

    UberRiceboro, SC, United States
    Full-time +1
    Earn at least $1405 driving with Uber when you complete your first 124 trips in 30 days.Driving is an easy way to boost your income while maintaining the flexibility your schedule requires (gig, pa...Show moreLast updated: 2 days ago
    • Promoted
    Operations Supervisor - Warehouse (Supply Chain / Logistics)

    Operations Supervisor - Warehouse (Supply Chain / Logistics)

    Penske Truck Leasing Co., L.P.Rincon, GA, US
    Full-time
    Do you have a demonstrated ability to drive process improvement and lead change? Penske Logistics is seeking a proven leader with relevant experience and skills to join our team of logistics profes...Show moreLast updated: 8 days ago
    • Promoted
    Warehouse Lead

    Warehouse Lead

    Medline Industries - Transportation & OperationsRichmond Hill, GA, US
    Full-time
    Job Summary Medline Industries, LP is the leading nationwide supplier of medical, surgical and pharmaceutical products to hospitals, nursing homes, HME providers, surgery centers, physician offices...Show moreLast updated: 12 days ago
    • Promoted
    Drive with Uber : Earn at least $1405 when you complete 124 trips.

    Drive with Uber : Earn at least $1405 when you complete 124 trips.

    UberRiceboro, SC, United States
    Full-time +1
    Earn at least $1405 driving with Uber when you complete your first 124 trips in 30 days.Driving is an easy way to boost your income while maintaining the flexibility your schedule requires (gig, pa...Show moreLast updated: 2 days ago
    • Promoted
    Earn At Least $1405 For Your First 124 Trips, Guaranteed.

    Earn At Least $1405 For Your First 124 Trips, Guaranteed.

    UberRiceboro, SC, United States
    Full-time +1
    Earn at least $1405 driving with Uber when you complete your first 124 trips in 30 days.Driving is an easy way to boost your income while maintaining the flexibility your schedule requires (gig, pa...Show moreLast updated: 2 days ago
    • Promoted
    Part-time gig : Earn at least $1405 in your first 124 trips.

    Part-time gig : Earn at least $1405 in your first 124 trips.

    UberRiceboro, SC, United States
    Full-time +1
    Earn at least $1405 driving with Uber when you complete your first 124 trips in 30 days.Driving is an easy way to boost your income while maintaining the flexibility your schedule requires (gig, pa...Show moreLast updated: 2 days ago
    • Promoted
    Flexible schedule - Earn at least $1405 by driving 124 trips with Uber

    Flexible schedule - Earn at least $1405 by driving 124 trips with Uber

    UberRiceboro, SC, United States
    Full-time +1
    Earn at least $1405 driving with Uber when you complete your first 124 trips in 30 days.Driving is an easy way to boost your income while maintaining the flexibility your schedule requires (gig, pa...Show moreLast updated: 2 days ago