International Account Specialist

International Account Specialist

The International Account Specialist is responsible for the daily order management of Saputo's International business customers and is critical in supervising timelines for domestic and export shipments. This cross-functional role will partner with Sales and other supply chain departments to provide best in class service to Saputo Dairy USA Cheese and Ingredient channel customers.

How You Will Make Contributions That Matter...

• Create customer orders, validate pricing, weight, and incoterms.
• Request and confirm bookings freight forwarders.
• Create shipments in SAP to ensure freight invoicing is accurate
• Prepare and ensure accuracy of export documents as required by country, such as but not limited to, Commercial Invoice, Packing List, Government Certificates, Original Bill of Lading, Sea Waybill, AES filings, and Certificate of Insurance.
• Process and review letters of credit and payment confirmation from customers
• Partner with third party vendors and systems to create, update and submit required customer data.
• Manage deadlines to ensure customer receives export documents prior to product arriving at port destination.
• Maintain ship schedule document and report on the status of export orders in weekly team meetings.
• Monitor order status and material availability with 3PLs, Plant, Production and Sales.
• Prepare internal and external customer correspondence (email, memo, documents, etc.)
• Minimize or eliminating negative impacts to the customer.
• Maintain Broker Commissions files.
• Build strong relationships with our cross functional teams

You are Best Qualified for this Role if you Have...

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