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Customer Service Support Agent
Customer Service Support AgentVocalink Connections • Goldsboro, North Carolina, USA
Customer Service Support Agent

Customer Service Support Agent

Vocalink Connections • Goldsboro, North Carolina, USA
19 days ago
Job type
  • Full-time
  • Part-time
Job description

Vocalink Connections Partners with major companies to provide exceptional customer support through a remote contractor network. We are committed to helping individuals work independently earn reliably and build long-term career and income stability from home.

If you are seeking a flexible remote opportunity where your professionalism and personality matter-wed love to connect with you.

What Youll Do

  • As a Customer Service Independent Contractor you will :
  • Handle inbound customer service calls chat and / or emails inquires
  • Assist customers with questions troubleshooting and account information
  • Provide excellent service and maintain a calm friendly tone
  • Follow client-provided scripts and guidelines
  • Work your assigned schedule and meet basic service expectations

What We Offer

  • The freedom to choose when you work and how much you work
  • Work-from-home flexibility - no commute!
  • Opportunities to severe well-known brands
  • Full certification guidance provided
  • Support from our internal Success Team
  • Ability to increase earnings based on performance and client selection
  • Ideal For

  • College students
  • Stay-at-home parents or caregivers
  • Retirees
  • Individuals seeking additional income
  • Anyone wanting more control over when they work
  • Those who thrive in remote environments
  • Requirements

    What You Need

  • A positive professional attitude and clear communication skills
  • Commitment to reliability and self-management
  • Ability to work independently without direct supervision
  • A computer or laptop (Mac / PC) that meets platform requirements
  • Headset and & high-speed internet service
  • Must be 18 and eligible to work as an independent contractor in the U.S.
  • High-school diploma or equivalent
  • Basic computer and typing proficiency
  • Ability to remain calm patient and professional when assisting customer
  • A quiet home workspace free from noise or interruptions
  • (Note This is not a W-2 position. Contractors are responsible for their own taxes.)

    Technical Requirement

  • Reliable Computer or laptop (Chromeboooks not support)
  • High-speed internet connection (wired recommended)
  • Headset
  • Ability to pass background check (if required by program)
  • Windows 11
  • Benefits

    Schedule & Flexibility

  • Choose from part-time or full-time hours
  • Create your own schedule in available client time blocks
  • Morning afternoon evening and overnight options available
  • Compensation varies based on client program and call volume
  • Contractors are paid bi-weekly
  • Some programs offer performance incentives
  • Note : This is a 1099 Independent Contractor - no W-2 Benefits

    Why Contract with Us

  • Work from the comfort of your home
  • Choose your own client program
  • Flexible scheduling around your life
  • Opportunity to support well-known established brands
  • How to Apply

    Submit your interest here :

    Apply Now :

    Join Us. Work From Home. Create Your Own Schedule.

    We look forward to helping you launch your remote professional journey with Vocalink Connections!

    Michelle Watson

    Vocalink Connections LLC

    Recruitment Team

    Required Skills :

    Customer Service General Computer Knowledge

    Required Education : High School

    Key Skills

    Corporate,Lighting,Marketing & Advertising,Back Office

    Employment Type : Full Time

    Experience : years

    Vacancy : 1

    Monthly Salary Salary : 20000 - 35000

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    Customer Service Agent • Goldsboro, North Carolina, USA

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