Customer Service Agent

A company is looking for a Customer Service Agent - Remedy On-Call (Full Time). Key Responsibilities Answer incoming client calls, take messages, and verify information Schedule patient appointments as requested Dispatch calls to the appropriate medical practice following proper protocol Required Qualifications, Training, and Education High school diploma or equivalent (preferred) Ability to work independently and as part of a team Strong computer skills and ability to type 35-40 wpm Must have a high-speed internet connection and a suitable computer setup Flexibility to work weekends and holidays as needed