Talent.com
Member Services Officer- Teller / Personal Banker (Part Time)

Member Services Officer- Teller / Personal Banker (Part Time)

A+ Federal Credit UnionAustin, TX, United States
1 day ago
Job type
  • Full-time
  • Part-time
Job description

Member Services Officer- Teller / Personal Banker

Job Type : Part-Time

Exemption Type : Non-Exempt

Wage Amount : $19.25 hourly minimum

As a Member Services Officer, your role will be a combination of both Teller and Personal Banker positions. You bring the willingness to provide great service to the members; we will provide the environment for you to grow and develop into a world class service provider. You will offer an enjoyable, memorable experience for individuals seeking assistance with financial matters by providing them with exceptional service, including processing member transactions; identifying their financial needs and recommending valuable solutions. Your support of a sales and service culture will enable you to educate members about services that will enhance their financial well-being, while also supporting the goals of the credit union. This entry level position is a great way to start your financial services career! Member Education

  • Cross-sell appropriate products and services to current and prospective members.
  • Consistently meet or exceed established sales / service goals and support branch growth.
  • Participate in outside business development and community events.

Teller Functions

  • Operate, maintain, and balance a cash drawer (as needed).
  • Sell special service items such as money orders, official checks, and gift cards.
  • Perform cash advances and process collection items.
  • Provide members with access to safe deposit box (where applicable).
  • Maintain working knowledge of all products and services.

    • Personal Banker Functions

  • Assist members with opening / closing basic types of accounts, including new memberships, checking, share certificates, and other accounts as assigned.
  • Update account information such as changing account ownership / signers, beneficiaries, and changes of address.
  • Assist members with loan applications through video lending.
  • Assist members (in person or by phone) with account and product inquiries, including questions about rates, products and services, requests for statements, etc.
  • Perform stop payments and process wire transfers.
  • Assist members with claims of fraudulent use of debit card.
  • Issue, re-issue, and block debit cards.
  • Be knowledgeable of and utilize credit union policies, Federal regulations and procedures.

    • Branch Support

  • Perform opening / closing procedures for debit card instant issue machine.
  • Scan and image branch checks and documents.
  • Assist with daily balancing of coin machine / prepare outgoing coin shipment
  • Buy / sell cash to vault and assist with loading of cash dispense machines (CDMs), cash recycler machines (CRMs), and ATMs (where applicable).
  • Perform and / or assist with vault responsibilities to include buy / sell cash to / from team members, load / balance ATM / CDM / CRM, prepare outgoing coin / cash shipments, and verify incoming cash shipments (as assigned).
  • Track / order branch maintenance supplies (as assigned).
  • Track / order Marketing supplies (as assigned).
  • Serve as a Credit Union Champion for your branch

    • Miscellaneous

  • Maintain member confidentiality.
  • Complete annual / semi-annual regulatory training.
  • Complete MSO I Level Up Program.
  • Consistently attend / participate in community events.

    • Education and Experience

  • High school diploma or G.E.D. equivalent.
  • Minimum of six months' work experience (sales, teller, and / or personal banker experience preferred).
  • Basic knowledge of math / computer skills.

    • Physical Requirements

  • Must be able to stand for long periods of time.
  • Part-time team members must have the ability / stamina to work at least 28 hours per week.
  • Full-time team members must have the ability / stamina to work at least 40 hours per week.
  • Must be able to reach, lift, bend, and carry.
  • Must be able to engage in problem-solving skills to help identify and resolve member issues.
  • Must be able to communicate extensively through in-person, e-mail, written, and telephone communications.

    • Decision-Making Capabilities

  • Must be able to independently determine funds availability of checks deposited and checks cashed (within assigned teller limits).
  • Types of Decisions requiring supervisory approval : Legal questions and situations outside A+FCU policies and procedures.
    • Create a job alert for this search

    Personal Banker • Austin, TX, United States

    Related jobs
    • Promoted
    Teller

    Teller

    Austin Telco FCUAustin, TX, United States
    Full-time
    Teller - Pecan Park| Location : .Research Blvd, Austin, Tx 78757.At Austin Telco Federal Credit Union, we're dedicated to making a positive impact, on our members, our community, and each other.If yo...Show moreLast updated: 23 hours ago
    • Promoted
    Teller

    Teller

    Frost BankRound Rock, TX, United States
    Full-time
    It's about being kind because kindness is the best currency.Do you love bringing a smile to someone's face? Do you enjoy helping others whatever way you can? Are you described as someone who is app...Show moreLast updated: 23 hours ago
    • Promoted
    Teller

    Teller

    Amplify Credit UnionCedar Park, TX, United States
    Full-time +1
    TX - Cedar Park - Cedar Park, TX.TX - Esperanza - Austin, TX; TX - La Frontera - Round Rock, TX; TX - Pond Springs - Austin, TX. As a growing, tech-focused credit union, Amplify Credit Union deliver...Show moreLast updated: 23 hours ago
    • Promoted
    Seasonal : Guest Advocate (Cashier), General Merchandise, Fulfillment, Food and Beverage, Front of...

    Seasonal : Guest Advocate (Cashier), General Merchandise, Fulfillment, Food and Beverage, Front of...

    TargetBee Cave, TX, US
    Full-time
    Starting Hourly Rate / Salario por Hora Inicial : $17.Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture....Show moreLast updated: 30+ days ago
    • Promoted
    Share Your Opinions. Earn Rewards.

    Share Your Opinions. Earn Rewards.

    Opinion EdgeBastrop, TX, US
    Full-time
    Join Opinion Edge today and get paid for your insights! Take short surveys on the topics that matter to you and earn rewards for every completed survey. Sign up now and start turning your voice into...Show moreLast updated: 6 days ago
    • Promoted
    Member Services Officer- Teller / Personal Banker

    Member Services Officer- Teller / Personal Banker

    AplusfcuAustin, TX, United States
    Full-time +1
    Current job opportunities are posted here as they become available.Member Services Officer - Teller / Personal Banker.As a Member Services Officer, your role will be a combination of both Teller an...Show moreLast updated: 1 day ago
    • Promoted
    Bank Teller

    Bank Teller

    TradeJobsWorkForce78738 Bee Cave, TX, US
    Full-time
    Serves customers by completing account transactions.Provides account services to customers by receiving deposits and loan payments, cashing checks, issuing savings withdrawals, and recording night ...Show moreLast updated: 30+ days ago
    • Promoted
    Teller - Steck

    Teller - Steck

    UFCU MainAustin, TX, United States
    Full-time
    As a Full Time Teller, you will serve as a primary point of contact for processing Member transactions and requests.Eager to build strong, long-term meaningful relationships, our Tellers have a pas...Show moreLast updated: 1 day ago
    • Promoted
    Universal Teller I

    Universal Teller I

    International Bank of CommerceCedar Park, TX, United States
    Full-time
    IBC Bank successes are the result of an aggressive and innovative attitude.The Bank's "We Do More" philosophy reflects its dedication to the growth and success of its employees, customers and commu...Show moreLast updated: 9 days ago
    • Promoted
    Teller (Full Time) - Congress

    Teller (Full Time) - Congress

    Prosperity BankAustin, TX, United States
    Full-time
    External Applicants : Please apply through Prosperity Bank's Career Center at.Applying through any other source may prevent Prosperity from receiving your application. Internal Applicants : If you are...Show moreLast updated: 23 hours ago
    • Promoted
    Teller - Floater

    Teller - Floater

    Frost BankAustin, TX, United States
    Full-time
    It's about being kind because kindness is the best currency.Do you love bringing a smile to someone's face? Do you enjoy helping others whatever way you can? Are you described as someone who is app...Show moreLast updated: 5 days ago
    • Promoted
    RN-Interventional Structural Heart

    RN-Interventional Structural Heart

    AscensionElgin, TX, US
    Full-time
    Ascension Seton Medical Center Austin.Various health insurance options & wellness plans.Retirement benefits including employer match plans. Long-term & short-term disability.Employee assistance prog...Show moreLast updated: 7 days ago
    • Promoted
    Seasonal : Guest Advocate (Cashier), General Merchandise, Fulfillment, Food and Beverage, Front of Store Attendant (Cart Attendant), Style, Tech, Inbound (Stocking) (T1812)

    Seasonal : Guest Advocate (Cashier), General Merchandise, Fulfillment, Food and Beverage, Front of Store Attendant (Cart Attendant), Style, Tech, Inbound (Stocking) (T1812)

    TargetBee Cave, Texas, United States of America
    Part-time
    Starting Hourly Rate / Salario por Hora Inicial : $17.Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture.Seaso...Show moreLast updated: 30+ days ago
    • Promoted
    Teller Part Time

    Teller Part Time

    Velocity Credit UnionAustin, TX, United States
    Part-time
    North Austin Branch - Austin, TX.We are looking for dynamic, extraordinary people with a passion for providing outstanding service and financial solutions to our members. If you enjoy working in the...Show moreLast updated: 23 hours ago
    • Promoted
    Teller

    Teller

    Cullen / Frost BankersAustin, TX, US
    Full-time
    We value our talented employees and whenever possible strive to help them grow professionally.If you believe this position is right for you, we encourage you to apply!. Our people make all the diffe...Show moreLast updated: 13 days ago
    • Promoted
    Part-time Bank Teller I

    Part-time Bank Teller I

    Cornerstone Capital BankBastrop, TX, United States
    Part-time
    Cornerstone Capital Bank is a new bank, with over $330 million in capital and $2 billion in total assets, and arises from the combination of mortgage industry giant Cornerstone Home Lending and com...Show moreLast updated: 26 days ago
    • Promoted
    Bilingual Teller Retail Banker

    Bilingual Teller Retail Banker

    Woodforest National BankCreedmoor, TX, United States
    Full-time
    Take the next step toward your new career today!.Become a part of the diverse and inclusive team within our nationally recognized award-winning Bank that is one of the strongest in the nation.Woodf...Show moreLast updated: 1 day ago
    • Promoted
    Prepared Foods Team Member (Deli Service Counter & Culinary Venues) - Full Time

    Prepared Foods Team Member (Deli Service Counter & Culinary Venues) - Full Time

    Whole Foods MarketLeander, TX, US
    Full-time
    A career at Whole Foods Market is more than just the work you do- it's about your personal growth and creating meaningful change. Our purpose is to nourish people and the planet.That means impro...Show moreLast updated: 18 days ago