Sales Warehouse Representative Home Outlet

Job Description

Job Description

Job Description

Job Title : Customer Service Representative (Sales Warehouse Representative)

Department : Home Outlet

Reports To : Store Manager or Assistant Manager

Pay : Competitive Hourly Rate plus Commission Opportunity ($38-45k / yr.)

Location : Slidell, Louisiana

Position Summary

The Customer Service Representative (CSR) plays a key role in creating a positive shopping experience for Home Outlet customers. This position is responsible for greeting and assisting customers, providing knowledgeable product recommendations, processing sales transactions, and maintaining store presentation standards. The CSR supports overall store operations while ensuring a safe and welcoming environment for all.

Key ResponsibilitiesCustomer Experience & Sales

• Greet customers in a friendly, professional manner in-store and by phone.
• Provide information regarding product availability, pricing, and use.
• Deliver outstanding customer service with the goal of driving repeat business.
• Assist in selling merchandise and support team members in achieving sales goals.

Store Operations

QualificationsEducation & Experience

Skills & Competencies

Performance Behaviors

Physical Requirements

Regularly required to talk, hear, stand, walk, and reach with hands and arms. Must be able to climb ladders and lift / move items up to 80 pounds. Ability to perform physical tasks for extended periods in a retail environment.

Work Environment

Exposure to moderate noise and moving mechanical parts. Must be comfortable working in varying environmental conditions (e.g., warehouse or outdoor loading areas). Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.