Director job at Chick-fil-A. Ohio. This position requires you to be at least 21 years of age. Has a $800 insurance coverage contribution, complimentary meal during each shift, plus a 50% discount for family members. You will have access to career advancement programs, including store visits, annual Chick-fil-A Corporate trips, and numerous growth opportunities within the company.
Director
Our Core Values
- Trust : Built through consistency and integrity — easy to lose, hard to earn.
- Stewardship : We care for what’s entrusted to us — people, resources, and time — minimizing waste and showing up ready.
- Growth : We use the business to grow people. Every experience is a teaching moment.
- Teamwork : We’re a true community — celebrating wins, supporting each other, and rowing in the same direction.
- Hustle : We move with purpose and urgency. Productivity and passion drive us forward.
- Hospitality : Guests are always #1. We serve from the heart and anticipate needs before they arise.
- Excellence : We aim high. Good isn’t enough when great is possible.
Behavioral Expectations
Go the Second Mile : Step in, help others, and leave things better than you found them.Always on Stage : Every interaction matters — stay professional, positive, and guest-focused.Assume Positive Intent : Believe the best in others.Encourage & Celebrate : Recognize wins in the moment — gratitude fuels growth.Be Humble : No task is beneath us. We admit mistakes, ask for help, and learn from others.Golden Rule : Treat others how you want to be treated.Own It : Take full responsibility — no excuses, no blame.Positive Energy : Bring optimism and momentum. Energy vampires need not apply.Act Wisely : Stay focused, think ahead, and keep gossip out of the mix.Leadership Mindset
Attentive : Stay tuned in to the business and your team.Front-Side Mindset : Think ahead and plan proactively.Communicate Clearly : Be concise, efficient, and easy to understand.Coach with Care : Give timely, honest feedback and have the tough conversations that build people up.Compensation & Perks
Pay : $20–$25 / hr (≈ $41,600 – $52,000 annually, based on 40 hrs / week)Schedule : 38–50 hours / week; open availability required. Sundays off + 1 additional day.Paid Time Off : 1 week PTO — take time to rest and recharge.Health Benefits : $800 monthly medical contribution.401(k) : Launching Q1 2026.Food Perks : $10 per shift (≈ $2,600 annually) + 50% off family meals when dining in with you.Uniform Allowance : $300 / year apparel + $150 / year for shoes.Leadership Development : Weekly Director meetings, Chick-fil-A Excellence trips, Serve Safe certification, and exclusive opportunities at Chick-fil-A Inc. HQ (Atlanta).Primary Objectives
Deliver exceptional food and genuine hospitality every day.Develop leaders and team members through care, accountability, and coaching.Build and maintain systems for long-term success in your specific area of ownership.Performance Indicators
Checklists : 90%+ completion rate across BOH, FOH, and cleaning systems.Guest Experience (CEM) : Top 20% in all metrics.Food Safety : No high-risk or repeat violations.Quality Audits : 99% or higher.SAFE Daily Criticals : 100% completion.Productivity : $70+ daily average.Food Cost Gap :Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.
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