General ManagerAdams Keegan • Southaven, MS, US
General Manager
Adams Keegan • Southaven, MS, US
10 days ago
Job type
- Full-time
Job descriptionDevelop and manage the hotel budget to maximize profitability Analyze financial data to monitor and control costs Work with the sales and marketing teams to drive occupancy, ADR, and RevPAR Review and approve financial reports and performance metrics Recruit, train, and develop department heads and key staff Promote a positive and productive work environment Conduct performance reviews, set goals, and ensure proper staffing levels Enforce compliance with labor laws and company policies\ Maintain a strong presence with guests, addressing concerns promptly and professionally Monitor online reviews and guest feedback to improve service quality Implement guest satisfaction initiatives Develop and execute short- and long-term business plans Identify new opportunities to improve the guest experience and hotel performance Ensure the hotel meets all health, safety, and legal requirements Bachelor's degree in Hospitality Management, Business Administration, or related field (preferred) Minimum 5–7 years of hotel management experience, including 3+ years in a senior leadership role Strong financial acumen and understanding of hotel revenue management Exceptional leadership, communication, and organizational skills Experience with property management systems Knowledge of local regulations and industry trends Multi-property management experience (for larger portfolios) Proficiency in multiple languages is an asset Strong local market knowledge Crisis management and problem-solving capabilities
Job Description
Job Description
Job Title : General Manager – Hotel
Location : Southaven, MS
Job Type : Full-Time
Position Summary :
We are seeking a highly motivated and experienced General Manager to lead the operations of our 78 room hotel. The General Manager is responsible for all aspects of the property’s day-to-day operations, including guest satisfaction, staff management, financial performance, and strategic planning. This role requires a dynamic leader with a proven track record in hospitality management who can drive results, improve standards, and create a welcoming, service-focused environment.
Key Responsibilities :
Operational Management
- Oversee the day-to-day operations of all hotel departments (front office, housekeeping, F&B, maintenance, etc.)
- Ensure high standards of customer service, cleanliness, and operational efficiency
- Implement and monitor SOPs to ensure consistency and quality
Financial & Revenue Management
Team Leadership & HR
Guest Relations & Quality Control
Strategic Planning
Qualifications :
Preferred Skills :
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General Manager • Southaven, MS, US
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