Sales Operations Coordinator – Precision Manufacturing

About the role

At Toolcraft Machining, Inc. in Germantown, WI, you’ll be the connective tissue between Sales, Engineering, Production, and our customers. As the Sales Operations Coordinator, you’ll keep information flowing, timelines on track, and clients informed—so our precision machining work moves from quote to shipment without friction.

A day in the life

• Check overnight inquiries and provide real-time follow-ups on quotes, status changes, shipping plans, and delivery dates.
• Coordinate with production and shipping teams to align schedules with customer expectations.
• Respond quickly and professionally to customer questions to sustain exceptional satisfaction.
• Maintain accurate activity logs and follow-ups in the CRM; ensure data integrity for the sales pipeline.
• Support forecasting by surfacing customer demand patterns from internal reports.
• Serve as back-up for order processing to keep orders moving when volume spikes.

Tools you’ll use

What you bring

Compensation & schedule

Job Type :

1.Full time – 1st Shift

2.Hourly – Non-Exempt

Benefits

Location

On-site at our Germantown, WI facility.

Equal opportunity

Toolcraft Machining, Inc. is an Equal Employment Opportunity Employer.