Pharmacy Care Coordinator

Job Description

Job Description

Job Description :

Are you ready to give your career a boost by bringing your talents and expertise to some of the nation's top companies? At Medix, we are dedicated to creating opportunities for talent through our Healthcare, Scientific and Information Technology divisions. Our dedicated recruiters offer a personalized service to make sure we truly understand your employment needs.

Job Title : Pharmacy Care Coordinator

Start Date : October 27th

About the Role :

Are you passionate about helping others and making a real impact on patients' lives? We're seeking a Pharmacy Care Coordinator to join our fast-paced, supportive team! In this role, you'll engage with Medicare members via phone to help them stay on track with their prescribed medications. You'll be the friendly voice guiding patients through solutions to overcome barriers like transportation, financial challenges, or scheduling appointments-helping them live healthier, more empowered lives.

What You'll Do :

Make high-volume outbound calls (70+ per day) to Medicare members flagged as "late-to-refill."

Educate members about their medications and help identify barriers to adherence.

Collaborate with pharmacy staff to troubleshoot member issues and ensure smooth program execution.

Track and meet performance metrics, including Average Handle Time (AHT), adherence, and quality scores.

Provide compassionate, patient-focused support while maintaining operational excellence.

Schedule :

Training : Monday-Friday, 9 : 00 AM - 6 : 00 PM CST (1 week onsite)

Ongoing : Monday-Friday, either 10 : 00 AM - 7 : 00 PM or 11 : 00 AM - 8 : 00 PM onsite

What We're Looking For :

Strong communication and interpersonal skills , especially comfortable speaking with elderly patients.

Ability to work in a fast-paced, metric-driven environment .

Willingness to learn about medications and healthcare processes (no prior clinical experience required).

Comfortable with call center technology and auto-dialer systems .

A team player who thrives on helping others and supporting positive health outcomes.

Why You'll Love This Role :

Make a meaningful difference in the lives of patients.

Supportive, collaborative team environment.

Opportunity to grow and advance within the organization.

Start Date : October 27th - join a team making an impact!

Minimum Education and Experience Requirements :

• High School Diploma or GED.

Benefits :

For California Applicants :

We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO) , and the California Fair Chance Act (CFCA).

This position is subject to a background check based on its job duties, which may include patient care, working with vulnerable populations, access to financial and confidential information, driving, working with heavy machinery, or working in a warehouse or laboratory environment. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients.

Company Description

Here at Medix, we are dedicated to providing workforce solutions to clients throughout multiple industries. We have been named among the Best and Brightest Companies to Work For in the Nation for two consecutive years. Medix has also been ranked as one of the fastest growing companies by Inc. Magazine.

Our commitment to our core purpose of positively impacting 20,000 lives affects not only the way we interact with our clients and talent, but also with our co-workers! The goal is lofty, but it is made attainable through the hard work and dedication of our teams and their willingness to lock arms together. Are you ready to lock arms with us?

Company Description

Here at Medix, we are dedicated to providing workforce solutions to clients throughout multiple industries. We have been named among the Best and Brightest Companies to Work For in the Nation for two consecutive years. Medix has also been ranked as one of the fastest growing companies by Inc. Magazine.\r\n\r\nOur commitment to our core purpose of positively impacting 20,000 lives affects not only the way we interact with our clients and talent, but also with our co-workers! The goal is lofty, but it is made attainable through the hard work and dedication of our teams and their willingness to lock arms together. Are you ready to lock arms with us?