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Join Billtrust's Customer Success Team

If you're interested in joining Billtrust's Customer Success team but don't see the right fit now, please send us your resume - We'll keep your information on file and will reach out if the right position opens!

The Billtrust Customer Success organization is vast and varied in skill set. Project Managers, Business Analysts, Implementation Architects, Application Support Engineers, Customer Success Specialists, Quality / Data Analysts, Credit Analysts, Payment Operations and our Print Operations all coming together to ensure customer satisfaction and retention. Members of our Customer Success organization gain a broad exposure to Billtrust products and to the 40+ industries we serve. Each person has the ability to become a technical and functional expert, providing our customers guidance to meet their business objectives. If you believe in the value "What would the customer want?," then look no further.

We offer a full array of benefits including competitive salaries, stock options, medical, dental, vision, life and disability coverage, FSA, Open PTO, and 401(k). We have some extra benefits too, like a fantastic parental leave program, a full-paid sabbatical, leadership programs, adoption benefits, mentor : mentee programs and much more!

Billtrust is the best-in-class provider of Payment Cycle Management and accounts receivable solutions, helping businesses accelerate Invoice-to-Cash. We provide a flexible, automated, cloud-based product portfolio that meets diverse buyer requirements and speeds cash application through tailored invoice delivery, secure multi-channel payment enablement, and intelligent matching and payment posting. Our platforms process $30B+ annually and help companies like Kraft Foods, New Balance Athletics and Ferguson Enterprises get paid faster and more efficiently. For the past 18 years, we have achieved remarkable success with year-over-year growth and we attribute that growth to our people and culture - We encourage employees to have autonomy, think creatively, share ideas - even with our CEO - and to challenge the status quo every day without a lot of red tape.

Don't meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Billtrust, we celebrate and support diversity and are committed to creating an inclusive environment for all employees. So, if your experience aligns but doesn't exactly match each and every qualification, apply anyway. You may be exactly what we are looking for!

What You'll Get :

• Work from Anywhere : Your home, a coffee shop, a company paid WeWork .... you decide!
• A Culture that Lives its Values : Our values are not just words or window dressing, they guide our decisions - big and small - each and every day.
• Flexible Working Hours : We support your lifestyle- the results are what count.
• Open PTO : Work-life balance is important. We believe in giving our employees time to truly relax and recharge.
• Sabbatical : A paid leave to reward longevity and commitment to Billtrust.
• Paid Parental Leave : To promote parent-child bonding and increase gender equity at home and in the workplace.
• Opportunities for Growth : Professional development can take many shapes. Join one of our seven ERGs or participate in our Mentor-Mentee, and Leadership development programs- we foster an environment where all employees can grow.
• Recognition : From Billtrust Bucks and CEO Shoutouts to Culture Champion and CEO Excellence Awards, our employees are recognized for hard work and outcomes achieved.
• Benefits : Medical, dental, vision, 401(k) with company match, short-term and long-term disability, flexible spending accounts, HSA, and life, cancer, and AD&D insurance.
• Minimal Bureaucracy : An entrepreneurial environment of ownership and accountability allows you to get work done.

Who We Are :

Finance leaders turn to Billtrust to control costs, accelerate cash flow and improve customer satisfaction. As a B2B order-to-cash software and digital payments market leader, we help the world's leading brands get paid faster while transitioning from expensive paper invoicing and check acceptance to efficient electronic billing and payments. With over 2,600 global customers and more than $1 trillion invoice dollars processed, Billtrust delivers business value through deep industry expertise and a culture relentlessly focused on delivering meaningful customer outcomes.