Provide real-time remote assistance to travelers, resolving issues, coordinating changes, and anticipating client needs. You will manage bookings, communicate with service providers, and ensure that itineraries are accurate and up to date. This role requires quick thinking, calm problem-solving, and strong digital communication skills. You will be the primary point of contact for clients during their journey, providing reassurance and guidance when challenges arise. This position is ideal for someone who thrives in a remote, fast-paced environment and enjoys helping others feel supported.
Qualities : Tech-savvy, proactive, patient, organized, communicative, problem-solver, and reliable.
Support Specialist Remote • Kansas City, Missouri, United States