Director, Customer Master Data

Director Of Customer Master Data

The Director of Customer Master Data is responsible for leading the strategy, governance, and operational excellence of customer master data across the United States Medical Product and Distribution (USMPD) organization as part of the Commercial Enablement team. This role ensures the integrity, accuracy, and consistency of customer data, enabling optimized commercial execution, compliance, and business growth. Customer Master Data is not just operationalit is strategic infrastructure. It enables personalized customer interactions, informed decision-making, and seamless financial transactions.

What Customer Master Data Strategy contributes to Cardinal Health :

Customer Master Data refers to a comprehensive set of business defined data and attributes. This foundational unified view of customers enables the business to manage customer relationships, facilitate transactions, personalize interactions, make informed decisions and support various business operations including but not limited to accurate pricing, reporting, and financial transaction management. Commercial Enablement is responsible for elevating the customer experience by providing essential capabilities, tools, and processes that optimize commercial execution to drive profitability and growth. The Director of Customer Master Data will lead a team of data analysts, define current and future state master data requirements, manage daily operations, and drive strategic improvements in data quality, stewardship, governance, and integration. This role collaborates with Sales, Finance, IT, Compliance, and other cross-functional teams to ensure customer data supports business objectives and regulatory requirements.

Responsibilities :

• Oversee customer master data programs and daily operations
• Lead and develop a high-performing, inclusive team (on and offshore)
• Establish and manage data governance policies, standards, and KPIs
• Communicate data quality results and business impacts to internal and external stakeholders
• Collaborate with Sales, Finance, IT, Compliance, and other teams to align customer data with business needs
• Lead initiatives to improve data quality, stewardship, and integration
• Empower team to drive cross-functional projects using advanced data modeling and analysis
• Guide strategic decisions and uncover optimization opportunities through data insights
• Prioritize organizational objectives and ensure timely execution of key initiatives

Qualifications :

What is expected of you and others at this level :

Anticipated salary range : $105,600 - $188,500

Bonus eligible : Yes

Benefits : Cardinal Health offers a wide variety of benefits and programs to support health and well-being.

The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.

Application window anticipated to close : 11 / 11 / 2025

If interested in opportunity, please submit application as soon as possible. Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply. Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity / expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.