Maintenance General Manager

At Felner Corp., we're on a mission to revolutionize property management and residential services. As our Maintenance General Manager, you'll be at the forefront of this transformation, leading a dynamic team and driving excellence in our maintenance services. You'll oversee operations from property inspections to technician management, ensuring seamless execution and exceptional client relationships. Your expertise will guide end-to-end processes and revenue growth, all while maintaining strong ties with property managers and subcontractors. You'll report directly to the Company President, playing a pivotal role in our success.

We're looking for someone with a solid background in technical trades, property, or facilities management who thrives in collaborative environments. You’ll be accountable for performance metrics and will have the autonomy to innovate and improve our service offerings. At Felner, we value our team members and offer a comprehensive benefits package, including a 401(k), PTO, and health, dental, and vision insurance. Join us, and let's build a brighter future together, where your career can grow alongside our innovative projects.

$80,000 annually with bonus opportunities

Sales, Growth & Client Relations

• Drive month-over-month revenue growth and increased proposal conversion.
• Build strong internal relationships with property managers, demonstrated by an increase in both the number of managers submitting work and total project volume.
• Perform regular job site inspections and field audits; spend consistent time in the field with technicians.
• Inspect a minimum of 10 properties per week and train others to identify repair opportunities while on site.
• Produce and submit at least three (3) proposals per week valued at $1,000+.
• Identify and pursue new maintenance and project opportunities.
• Participate in community budgeting processes and sell recurring preventative maintenance programs (dryer vent cleaning, gutter cleaning, power washing, roof inspections, pool/clubhouse open/close, etc.).
• Maintain strong relationships with community association boards and property owners.

Operations & Team Management

• Ensure each technician is scheduled for 40+ billable hours per week.
• Manage daily scheduling and dispatch to maximize productivity and minimize drive time.
• Coordinate work to ensure contractual compliance and service quality.
• Build, negotiate, and manage a reliable subcontractor network.
• Oversee hiring, onboarding, and training of technicians.
• Review, audit, and approve work orders and documentation in Quickbase.
• Ensure accurate, competitive, and timely billing.
• Provide direction and workflow oversight to a virtual administrative team member.

• Experience in property management, facilities management, or a related technical trade.
• Proven track record of building and maintaining strong relationships with property managers, boards, and owners.
• Skilled in conducting thorough property inspections and identifying maintenance opportunities.
• Experience in managing and training teams.
• Proficiency in scheduling and dispatching.

Our team is the heartbeat of everything we do. We invest in our employees, offering continuous training and professional development opportunities so they can grow with us. We foster a collaborative and supportive work culture where everyone’s voice is valued, and innovation is encouraged. Whether you’re starting your career or looking to take the next step, you’ll find a dynamic and fulfilling role with room to advance.