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SAP SuccessFactors Client Support Manager
VirtualVocationsCleveland, Ohio, United States2 days ago
Job type
- Full-time
Job description
A company is looking for a Prime SuccessFactors Client Support Program Manager.
Key Responsibilities
Manage client relationships post-go-live, ensuring satisfaction and alignment with business goals
Monitor support usage trends and recommend adjustments to optimize service delivery
Collaborate with internal teams to enhance delivery efficiency and standardize support processes
Required Qualifications
Bachelor's degree in Business, Human Resources, Information Systems, or a related field, or equivalent work experience
Experience in a client-facing role within a professional services or SaaS organization
Hands-on experience with SAP SuccessFactors is required
SAP SuccessFactors Employee Central Certification is strongly preferred
Prior experience supporting clients across varied industries is a plus
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Client Support Manager • Cleveland, Ohio, United States
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