Talent.com
The Grand Hotel General Manager - Year Round - Full Time

The Grand Hotel General Manager - Year Round - Full Time

Steamboat Ski ResortPhippsburg, CO, US
4 days ago
Job type
  • Full-time
Job description

Job Description

Please note, this position is located at Steamboat Resort in Steamboat Springs, CO.

\n

Year Round

Steamboat- Ski Town, U.S.A. ® is known as the friendliest mountain destination on the planet, thanks to our western heritage and welcoming staff. We pride ourselves on hiring the best employees and providing the best experience in the industry. Our culture is supportive, challenging, passionate and committed and we believe that diversity makes us stronger. We are looking for unique individuals who exemplify these qualities and care about each other, our mission, our environment, and our communities.

BESIDES WORKING SOMEWHERE AWESOME, WHAT'S IN IT FOR YOU?

  • Free Alterra Mountain Pass for all eligible employees and eligible dependents for winter and summer, and a free IKON Pass to eligible employees
  • Discounted skiing and riding for friends and family of eligible employees
  • Vacation and Sick Time policies for eligible employees
  • to rest, relax and recharge
  • Generous discounts on outdoor gear, apparel, rental cars, etc.
  • Medical, dental, vision, life, AD&D, short term & long-term disability insurance, EAP, HSAs, FSAs, and more for Year Round, Flex Year Round, & Season-to-Season Employees.
  • Apex-MEC (minimum essential coverage) plan available to all seasonal employees without an offer of major medical coverage. This plan helps cover preventive visits, urgent care visits, Free Telehealth, Limited Hospitalization, Prescription Drug Benefits and Free Multilingual Behavioral Health.
  • 401(k) plan with generous company match
  • Discounted tuition with partner online university for all Alterra Mountain Company employees to further their education
  • Paid parental leave of up to 6 weeks for eligible employees
  • Free regional bus pass
  • Click HERE for more information on our employee benefits!

For information on Steamboat Ski & Resort Corporation's Social Responsibility work including our Diversity, Equity, & Inclusion actions, please see our webpage at

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations.

Position Summary

The Steamboat Grand Hotel is seeking a dynamic General Manager to lead our iconic 182-key property, which includes hotel rooms, condominiums, and penthouses spanning 400,000 square feet. With 17,000 square feet of conference and event space, this role offers a rare opportunity to oversee a multifaceted hospitality operation in one of Colorado's premier mountain destinations.

As General Manager, you will oversee all aspects of hotel operations, including employee engagement, staff leadership, financial performance, guest satisfaction, and strategic planning. You'll champion a culture of accountability, respect, and empowerment while driving operational excellence and enhancing the guest experience.

A pdf and word document of your resume and cover letter if required with online application.

What You'll Do :

  • Lead with Vision : Inspire a culture of accountability, respect, and empowerment across all departments.
  • Drive Operational Excellence : Oversee daily operations including front desk, bell / valet, housekeeping, food & beverage, engineering, and conference services.
  • Manage Talent : Hire, train, and evaluate staff to build a high-performing, guest-focused team.
  • Own the Numbers : Develop budgets, manage costs, and ensure financial health and profitability.
  • Elevate the Experience : Implement strategies to enhance guest satisfaction, (NPS score) and uphold our reputation for excellence.
  • Engage with Community : Attend HOA board meetings, enforce community regulations, and contribute to capital planning and long-term project development at the property.
  • What We're Looking For :

  • Proven leadership experience in hospitality management, preferably in a full service or resort environment.
  • Strong financial acumen and operational expertise.
  • Exceptional interpersonal, communication, and problem-solving skills.
  • Ability to thrive under pressure and adapt to evolving challenges.
  • Bachelor's degree in hospitality management or related field (preferred).
  • Essential Duties :

  • Provide daily leadership and direction to department heads.
  • Promote a positive work environment focused on performance, recognition, and employee satisfaction.
  • Monitor and improve key performance indicators including NPS and guest satisfaction scores.
  • Collaborate with revenue management and brand strategy teams to optimize business performance.
  • Conduct regular property walks and ensure operational readiness.
  • Resolve guest issues promptly and professionally.
  • Support staff engagement programs and succession planning.
  • Act as a hands-on leader, stepping into operational roles as needed.
  • Stay informed on group sales leads and contracts.
  • Ensure compliance with company policies and regulatory requirements.
  • Required Qualifications :

  • Ability to read, write, speak, and understand the English language to communicate with management and staff being persuasive, clear, and to the point. Written communication skills to be concise, well organized, complete, clear, and understandable to formulate complex reports and communicate with the public, staff, corporate offices, and owners.
  • Proficient in business management software applications including Word, Excel, Outlook, PowerPoint, etc.
  • Must have valid driver's license without limitations or restrictions and meet company's insurability standards
  • Employment for this job is contingent upon the successful completion of a background check
  • Communicate clearly in English, both verbal / non-verbal, and written
  • Ensure understanding and compliance with all company policies and procedures as well as any regulatory requirements
  • Education Requirements

  • Bachelor's degree in business, hospitality or related field or equivalent work experience
  • The base salary range below represents the low and high end of the Steamboat Ski and Resort Corporation salary range for this position. Actual salaries will vary and may be above or below the range based on a range of factors including but not limited to experience, education, training, location, merit system, quantity or quality of production, responsibilities, and regular and / or necessary travel. The range listed is just one component of Steamboat Ski and Resort Corporation total compensation package for employees. Other rewards may include short-term and long-term incentives.

    Steamboat Resort salary range : $107,000 - $125,000 per year

    Physical Requirements

  • Must be a minimum 18 years of age
  • Must be able to lift up to 25lbs.
  • Must be able to sit or stand at a desk, type and answer calls for long periods of time
  • Ability to walk on varying surface conditions, including uneven or slick.
  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    While performing the duties of this job, the employee is regularly required to walk, talk, see, hear, and operate a computer and other office productivity machinery.

    WORKING CONDITIONS

    Indoor / Outdoor : While performing the duties of this job, the employee may be exposed to harsh and varying outside weather conditions.

    Hazardous Materials / Noise : The noise level in the work place is usually moderate.

    This job description is not an exhaustive list of all functions and responsibilities that an employee may be required to perform in this position. Steamboat Ski and Resort Corporation and its affiliates reserve the right to modify, increase, decrease, suspend, and or eliminate any of the essential duties and / or the position in its entirety.

    Application Deadline : Recruiting timelines vary by position, however, all Steamboat Ski & Resort Corporation positions accept applications for a minimum of 4 days from the posting date listed above. This position is open and still accepting applications.

    This job description is not an express or implied contract, guarantee, promise, or covenant of employment for any set term or duration, or for termination only for cause.

    Employment with Steamboat Ski and Resort Corporation or any of its affiliates is "at will" meaning either party may terminate the employment relationship at any time with or without cause and with or without notice.

    This position is in Colorado, and the work is primarily in Steamboat Springs, CO and, as such, employment in this position is subject to the labor and employment laws of the state of Colorado.

    Steamboat Ski and Resort Corporation and its affiliates are equal opportunity employers and maintain drug-free workplaces. All employees and candidates are reminded that Steamboat Ski and Resort Corporation and its affiliates adhere to all applicable labor and employment laws, and State, County, and City-specific labor and employment regulations, where applicable.

    Create a job alert for this search

    Hotel General Manager • Phippsburg, CO, US

    Related jobs
    • Promoted
    Lift Mechanics - Year Round - Full Time - $5K Signing Bonus

    Lift Mechanics - Year Round - Full Time - $5K Signing Bonus

    Steamboat Ski ResortPhippsburg, CO, US
    Full-time
    Please note, this position is located at Steamboat Resort in Steamboat Springs, CO.We pride ourselves on hiring the best employees and providing the best experience in the industry.Our culture is s...Show moreLast updated: 4 days ago
    • Promoted
    Yampa, CO : Guest Services Agent - Travelodge / Penny's Diner

    Yampa, CO : Guest Services Agent - Travelodge / Penny's Diner

    Avantic Lodging EnterprisesYampa, CO, US
    Full-time
    Yampa, CO : Guest Services Agent - Travelodge / Penny's Diner.Guest Service Agents are responsible for greeting and registering the guest, providing outstanding guest service during their stay, and se...Show moreLast updated: 30+ days ago
    • Promoted
    Naval Officer

    Naval Officer

    NavyHayden, CO, United States
    Full-time
    ABOUT America’s Navy has the most modern, advanced fleet of ships in the world.Surface Warfare Officers (SWOs) are extensively trained to maintain and operate these ships, their crews, and their sy...Show moreLast updated: 4 days ago
    • Promoted
    Senior Maintenance Technician - Year Round - Full Time

    Senior Maintenance Technician - Year Round - Full Time

    Steamboat Ski ResortPhippsburg, CO, US
    Full-time
    Please note, this position is located at Steamboat Resort in Steamboat Springs, CO.We pride ourselves on hiring the best employees and providing the best experience in the industry.Our culture is s...Show moreLast updated: 11 days ago
    • Promoted
    Submarine Electronics

    Submarine Electronics

    NavyHayden, CO, United States
    Full-time
    ABOUT The most secretive of Navy vessels, a submarine requires a select community of specially trained professionals to operate its classified, highly advanced hardware. The Sailors in the Submarine...Show moreLast updated: 4 days ago
    • Promoted
    Assistant Manager

    Assistant Manager

    Firehouse SubsHayden, CO, US
    Full-time
    Firehouse Subs Restaurant Manager.This position is fully accountable for the profitable operation of a Firehouse Subs Restaurant while adhering to all company guidelines and regulations.Ensure the ...Show moreLast updated: 30+ days ago
    • Promoted
    Maintenance Technician - No Experience Necessary

    Maintenance Technician - No Experience Necessary

    EchoStarClark, CO, US
    Full-time
    EchoStar is reimagining the future of connectivity.Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans an...Show moreLast updated: 30+ days ago
    • Promoted
    Technician - No Experience Necessary

    Technician - No Experience Necessary

    EchoStarClark, CO, US
    Full-time
    EchoStar is reimagining the future of connectivity.Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans an...Show moreLast updated: 30+ days ago
    • Promoted
    Field Technician - No Experience Necessary

    Field Technician - No Experience Necessary

    EchoStarClark, CO, US
    Full-time
    EchoStar is reimagining the future of connectivity.Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans an...Show moreLast updated: 30+ days ago
    • Promoted
    Retail Assistant Manager - Flex Year Round - Full Time

    Retail Assistant Manager - Flex Year Round - Full Time

    Steamboat Ski & Resort CorporationSteamboat Springs, CO, US
    Full-time
    The shops at Steamboat are looking for an Assistant Manager with at least one year of guest service and rental / retail experience required. This position will be working in our fast paced Retail Rent...Show moreLast updated: 16 days ago
    • Promoted
    The Grand Hotel General Manager - Year Round - Full Time

    The Grand Hotel General Manager - Year Round - Full Time

    Steamboat Ski & Resort CorporationSteamboat Springs, CO, US
    Full-time
    The Steamboat Grand Hotel is seeking a dynamic General Manager to lead our iconic 182-key property, which includes hotel rooms, condominiums, and penthouses spanning 400,000 square feet.With 17,000...Show moreLast updated: 7 days ago
    • Promoted
    Front Desk Specialist at The Lodge

    Front Desk Specialist at The Lodge

    VacasaSteamboat Springs, CO, US
    Full-time
    We're a vacation rental company where great people create exceptional experiences.From our humble beginnings with a simple idea, we've grown into a trusted industry leader delivering genuine hospit...Show moreLast updated: 13 days ago
    • Promoted
    Naval Aviator

    Naval Aviator

    NavyHayden, CO, United States
    Full-time
    ABOUT Search for underwater threats.Deliver payloads of incredible firepower or necessary manpower.Execute strategic aerial maneuvers anywhere from the stratosphere to mere feet above the sea.This ...Show moreLast updated: 4 days ago
    • Promoted
    Assistant Manager

    Assistant Manager

    Jimmy John'sSteamboat Springs, CO, US
    Full-time
    We're an individually owned and operated Jimmy John's Franchise and we're looking for the best in the biz.At Jimmy John's, we're a step above the competition. We're fast paced, we're detailed, and w...Show moreLast updated: 15 days ago
    • Promoted
    Dual General Manager

    Dual General Manager

    Midas HospitalitySteamboat Springs, CO, US
    Full-time
    Dual General Manager - TownePlace Suites and Springhill Suites in Steamboat, CO.Midas Hospitality is recognized as one of the Top 100 U. Employers in 2021 (by MogulRecruiter).Ranking #30 for talent,...Show moreLast updated: 2 days ago
    • Promoted
    General Manager

    General Manager

    Firehouse SubsHayden, CO, US
    Full-time
    Firehouse Subs Restaurant Manager.This position is fully accountable for the profitable operation of a Firehouse Subs Restaurant while adhering to all company guidelines and regulations.Ensure the ...Show moreLast updated: 30+ days ago
    • Promoted
    The Grand Hotel General Manager - Year Round - Full Time

    The Grand Hotel General Manager - Year Round - Full Time

    Steamboat Ski ResortSteamboat Springs, CO, US
    Full-time
    Please note, this position is located at Steamboat Resort in Steamboat Springs, CO.We pride ourselves on hiring the best employees and providing the best experience in the industry.Our culture is s...Show moreLast updated: 4 days ago
    • Promoted
    General Manager IV - Wyndham Steamboat Springs

    General Manager IV - Wyndham Steamboat Springs

    Travel + Leisure Co.Steamboat Springs, CO, US
    Full-time
    General Manager For Resort Operations.Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun.Every day is...Show moreLast updated: 30+ days ago
    • Promoted
    Explosive Ordnance Disposal Technician

    Explosive Ordnance Disposal Technician

    NavyHayden, CO, United States
    Full-time
    ABOUT Explosive Ordnance Disposal (EOD) Technicians have expertise in the most conventional and unconventional explosives to ensure the secure disposal of explosive weaponry.They are on call to res...Show moreLast updated: 4 days ago
    • Promoted
    Store Manager

    Store Manager

    Natural GrocersSteamboat Springs, CO, US
    Full-time
    The Store Manager is responsible for the successful operation and profitability of the store which includes training, directing and monitoring all department staff. Applications are accepted by the ...Show moreLast updated: 30+ days ago