Crew Leader

Crew Leader

The best teams are created and maintained here. The crew leader is responsible for overseeing landscape operations at client sites, managing a crew of 25 team members to ensure tasks are completed safely, efficiently, and to BrightView's quality standards. This role involves supervising a variety of service lines, including basic landscape maintenance, installation, and supportive services such as irrigation, seasonal color management, and chemical applications. The crew leader plays a key role in maintaining client satisfaction through effective team leadership and high-quality service delivery.

Duties and responsibilities include maintaining a schedule and ensuring service expectations are met, surfacing customer problems or concerns and reporting back to the operations manager, and assisting in resolving issues with customer service when needed. The crew leader ensures work is performed safely and in accordance with company policies, communicates regularly with the operations manager to ensure client needs and expectations are consistently met or exceeded, and delivers services as specified on client sites. They also work to identify more efficient ways to perform work, coordinate service execution with the operations manager, oversee day-to-day site operations and delegate work to crew team members, provide operations manager feedback on crew members, and work with the operations manager to develop and train crew members. The crew leader also ensures equipment preventative maintenance is performed as needed and equipment is in good working order, participates in branch meetings as directed, accurately captures and turns in crew time logs through electronic time capture (ETC), and logs equipment usage and maintenance cycles.

Education and experience required include BrightView equipment certifications, experience in a landscape-related field, demonstrated leadership among the team and with peers, and a valid driver license. Physical demands / requirements include the ability to lift and carry 40 lbs. (mulch, fertilizer, etc.), load / unload burlaps with plant cuttings onto trailer (up to 50 lbs.), bend, stoop, and twist continuously throughout the day. The work environment includes situations near direct automotive traffic, near or about natural bodies of water, ability to work in extreme conditions temperatures may exceed 100 degrees Fahrenheit, ability to work in direct sunlight for extended periods of time, work outdoors in moderate to extreme heat in dry / humid near automotive traffic, natural bodies of water, fumes, dust, mechanical / electrical hazards, and direct sunlight. Protective clothing and personal devices are required : eye protection, safety vest, gloves, hard hat, earplugs, long-sleeved shirts, and work boots.

BrightView Landscapes, LLC is an equal opportunity and E-Verify employer. This job description is subject to change at any time. BrightView offers a suite of health, wellness, and financial benefits to full-time team members. Benefits offerings for full-time team members include medical, dental, and vision insurance, ancillary and voluntary products, a 401k savings plan with employer contributions, and 6 to 9 company paid holidays per year. Employees may also be eligible to receive paid time off for vacation and / or sick leave, tuition reimbursement, and / or potential variable pay opportunities based on position and performance. A detailed benefits package will be provided during the interview process.