Service Dispatcher

Job Description

Job Description

Salary : $17-$26

At Schar we offer Competitive Pay, Excellent Benefits, and Great Careers for our incredible team! We want YOU to be a part of our amazing team!

Position Summary : To provide top-quality customer service for phone, message, email, and online inquiries. This includes collaboration with appointment center team to schedule appointments on inbound and outbound calls. This position will also include various administrative tasks.

Work start and end time : Negotiable (Overtime based on workload)

Employment Type : Full Time

General Qualifications needed for this position :

• High personal integrity
• Clean criminal record
• Drug free
• Professional appearance required
• Must have at least some customer service experience
• Must be able to be honest, no matter what
• Motivated work ethic
• Desire to learn

These skills will help with pay and likelihood of hire :

Experience & training in customer service and / or the HVAC field

Experience & training in a dispatching role

Scheduling and problem solving skills

Customer or coworker references

Experience & training in phone etiquette

Experience with ServiceTitan

Benefits of this position :

Competitive pay

Year-round employment

Advancement opportunities

Training opportunities

Paid holidays and vacation days

Performance based incentives

Overtime based on 8 hour day

Salary : $17 - $26 per hour

Benefits :

401(k)

401(k) matching

Dental insurance

Health insurance

Health savings account

Life insurance

Paid time off

Vision insurance

Schedule :

8 : 00a - 5 : 30p [1 hour unpaid lunch break]

Tuesday to Saturday or Monday to Friday [Flexible Options]

Overtime [Dependent on workload]

Education :

High school or equivalent (Required)