Service Advisor Administrator
Mercedes-Benz of Manchester is part of the fast-growing Group 1 Automotive, a leader in automotive retail sales and service.
Exciting growth is happening at our dealership! We are looking for an Internal Service Advisor Administrator to represent the Mercedes-Benz brand with excellence. The key to our success is based on how dedicated we are to our customers and our people. Presenting Mercedes is about providing exceptional customer service and purchase experience.
In addition to competitive pay, we offer our associates the following benefits :
- Salary Base Pay Plan, Plus Bonus's
- A Great Working Drug Free Environment
- A Structured, Self-paced Career Path Leading to Management Opportunities
- Health, Dental & Vision Insurance
- Life & Disability Insurance
- 401(k) with Company Match
- Paid Time Off
- Weekly / Monthly Bonuses
- Employee Vehicle Purchase Program
- Employee Stock Purchase Plan
Responsibilities :
ADP / CDK Booking and timekeeping for service departmentMeet and greet service customers promptly in a professional and courteous mannerLiaison between the service and sales departmentRealize that business is built on customer satisfaction and be devoted to guaranteeing satisfaction to our customersEstablish personal goals that are consistent with dealership standards of productivity, and devise a strategy to meet those goalsLearn to overcome objectionsFollow all company policies and proceduresDemonstrates behaviors consistent with the Company's Values in all interactions with customers, co-workers and vendorsQualifications :
At least 1 year of sales, service, or accounting in the Automotive industry experience required.ADP / CDK experience a plusConfidence in your ability to be successfulA desire to work in a commission, performance-based, environmentGreat attitude with high-energy personalityExcellent customer service skillsProfessional appearance and work ethicSelf-starter and self-motivatedAbility to work well in a process driven environmentOutstanding communication skills in both verbal and writtenHigh school diploma or equivalentValid driver license in the state that you will work and a good driving recordAll applicants must be willing to submit to pre-employment testing to include : background checks, MVR, and hair follicle drug testing in order to qualify for employment.
Group 1 Automotive is an Equal Employment Opportunity employer and participates in E-Verify.