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General Manager

General Manager

SH Hotels & ResortsAustin, TX, US
30+ days ago
Job type
  • Full-time
Job description

Join Our Team at 1 Hotel Austin

Grow with us...

Life at SH is based on a simple idea : the world is beautiful and we want to keep it that way. But we can't do it alone. That's why hiring thoughtful and inspiring Team Members and Leaders who understand that our people, collaboration, stellar service, and respect for nature are so important to us.

1 Hotels is mission-driven and a platform for change, celebrating nature in every decision we make. From how guests arrive to how they sleep, eat, relax, interact, and depart, our commitment to sustainability, innovative design, and a harmonious connection with nature is unwavering.

1 Hotels Is...

  • Natural. Nature guides everything we do.
  • Modern. Of the time, with an eye on the past and a foot in the future.
  • Conscious. Mindful of how our hotels are created and how our guests are treated.
  • Discovery. Explorations of surrounding locales.
  • Imperfect. Still evolving we don't have all the answers.
  • Committed. Bettering ourselves and bettering the industry.

1 Hotels invites guests to live in rhythm with natureoffering spaces that restore, inspire, and come alive from day to night, where sustainability, wellness, and social energy exist in thoughtful balance.

The Opportunity :

Join our 1 Hotel Austin family as a visionary luxury lifestyle executive. We seek a seasoned General Manager with pre-opening and several years leadership experience. Our ideal candidate is a thought leader, innovative pioneer, tastemaker, and luxury lifestyle hospitality expert. Energetic, eloquent, and inspirational, you will be a cherished mentor and leader for our 1 Hotel Austin team.

In this role, you'll oversee all aspects of our hotel's pre-opening planning and daily operations, ensuring a sustainable and thriving hotel - the place to "BE"! From building a world-class team to exceeding guest expectations with unparalleled service, you will guide our team towards achieving its goals while embodying our brand's essence.

Requirements for Success...

  • Previous experience in operating a luxury lifestyle property
  • Leadership skills to include the ability to articulate a strong vision for the hotel, embedding the values, being able to narrate how we are doing and where we are heading, to take and move the whole team in one direction
  • Strong people manager and developer with the ability to positively influence others, to develop a strong and cohesive team, and to create a culture focused on delivering the highest levels of customer scores and online reputation
  • Visibility in your property with both guests and team members alike, and ability to use this to really keep your finger on the pulse anticipating opportunities and challenges alike
  • An ability to think for oneself whilst understanding the difference between autonomy and accountability, without a constant need to check and / or waiting to be told what to do
  • Strong business acumen with proven track record of delivering across key business metrics and a balanced score card
  • Detailed knowledge and understanding of all commercial and financial aspects of hotel operations
  • Proven track record in developing, rolling out and operating successful concepts
  • A highly driven and dynamic attitude with a passion for hospitality that transfers into everything you do
  • Strong communication and influencing skills, verbally, in writing and in presentation mode
  • About us...

    Our culture is caring and thoughtful, and we deliver good-natured and informed service, perfectly executed to evoke a sense of fulfillment and well-being. As a part of our team, you can look forward to activities and perks that drive your passion for nature such as :

  • Designed by Nature work environment
  • Health & Wellness- Competitive Medical, Dental & Vision, and EAP program
  • Retirement Planning
  • Paid Personal Days
  • Career Advancement : We're growing rapidly and with growth comes advancement opportunities (around the globe)!
  • SH University - Offers eligible team members a chance to grow and flourish from obtaining professional development and courses / certifications through our exclusive online learning educational platform.
  • Team Member Recognition program - Earn rewards and pay it forward, while doing all the good you can!
  • Recognized by Newsweek as a 2024 Most Loved Workplace, Starwood fosters a culture where creativity thrives, collaboration is second nature, and people are valued for who they are and what they bring. If you're ready to bring your whole self to a team where thoughtful work leaves a lasting markyou belong here.

    Our culture is caring and thoughtful, and we deliver good-natured and informed service, perfectly executed to evoke a sense of fulfillment and well-being. As a mission-driven company, our purpose is our true north, and our compass guides the way. The purpose we live by impacts the lives of our team members, drives the experiences for our guests, builds community with like-minded travelers and takes care of the planet we live in. Founded in 2006 by Barry Sternlicht, SH Hotels & Resorts is a luxury hotel brand management company and affiliate of global private investment firm Starwood Capital Group.

    SH Hotels and Resorts is an Equal Opportunity Employer. We believe in a diverse, sustainable workforce with an empowered, inclusive culture. We are committed to non-discrimination on any protected basis covered under applicable law. If you require any special accommodations, please visit People Operations.

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    General Manager • Austin, TX, US

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