Job Description
Job Description
Description :
Lead a High-Performing Service Team by the Beach!
Preston Ford of Lewes is searching for an experienced, energetic Service Manager to drive our thriving service department to the next level. Located just minutes from the sand and surf in Lewes, Delaware, this is more than a job — it’s a lifestyle.
You’ll be joining a growing dealership backed by the Preston Automotive Group, with an outstanding team of technicians already in place. We’re looking for a leader who can inspire, organize, and elevate performance while enjoying the benefits of coastal living.
What We Offer :
- Competitive salary +performance-based bonuses
- Health, dental, and vision insurance
- 401(k) with company match
- Paid time off and holidays
- Employee vehicle purchase discounts
- Possible relocation assistance for the right candidate
- Company-paid leadership training twice a year
- Contests with exciting prizes — including cash bonuses and trips to the Caribbean
- A supportive, team-focused culture backed by a trusted dealer group
- The opportunity to live and work just minutes from the beach!
Key Responsibilities :
Lead, motivate, and develop the service team to achieve performance goalsOversee technician efficiency, shop workflow, and customer satisfactionMaintain high CSI scores and service retentionCoordinate with other departments to ensure smooth daily operationsManage warranty claims, repair order flow, and compliance with OEM standardsBuild and maintain a culture of accountability, professionalism, and teamworkWhat We’re Looking For :
3+ years of service management or senior service advisor experience (Ford experience a plus)CDK DMS experience is preferred, but not requiredStrong leadership, problem-solving, and communication skillsProven track record in managing KPIs and driving department performanceHigh standards for customer service and team developmentValid driver’s license and clean driving recordAbility to follow the Preston Automotive Group Core Values : Integrity, Urgency, Teamwork, Personal Growth, Attention to Detail, and Community.Why Preston Ford of Lewes?
We’re part of one of the most respected and rapidly growing dealership groups in the region. Preston Automotive Group is a progressive, family-owned, and operated company that truly cares about its people . Our Lewes location offers a steady flow of business, a great shop team, and a strong local reputation — all in a beautiful, coastal setting.
Apply Today
If you're a results-driven leader ready to make an impact and enjoy everything life near the beach has to offer, we want to hear from you.
Requirements :