Administrative Assistant - Park MGM

Administrative Assistant

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

The Administrative Assistant is responsible for providing comprehensive administrative and clerical support to ensure smooth operations within the department. This role involves excellent customer service, managing client communications, preparing event documentation, and maintaining sensitive information, all while adhering to MGM Resorts International standards and procedures.

The starting rate : $18.00 hourly The day-to-day :

• Provide excellent service consistent with the property's core service standards and brand
• Partner with managers to have a thorough understanding of each program assigned.
• Answer and direct all incoming telephone calls with a smile; assist in responding to customer correspondence and requests
• Prepare guest reservations and guest amenities
• Input program information into Amadeus / Delphi including notes, events, updates, etc.
• Maintain files and access to highly sensitive and confidential information
• Assist in the handling of clients of the assigned Director and / or Manager as needed in his / her absence
• Manage catering inquiries, including phone and email communication with clients
• Prepare and distribute the Daily Event Sheet from the BEOs to all departments
• Complete and distribute reports on a daily, weekly and monthly basis
• Accurately prepare the BEOs to meet specifications given by clients and / or Managers and process all changes in a timely manner
• Perform other duties as requested by assigned Director and / or Manager

The ideal candidate :

The perks & benefits :