Talent.com
Appointment Scheduler
Appointment SchedulerNortheast Community Clinic • Alhambra, CA, US
No longer accepting applications
Appointment Scheduler

Appointment Scheduler

Northeast Community Clinic • Alhambra, CA, US
30+ days ago
Job type
  • Full-time
Job description

Appointment Scheduler

Manages clinic calendars to ensure patient appointments are scheduled in an efficient and productive manner, providing excellent customer service. Responsible for operating a multi-line switchboard, operates in house paging system in a professional manner and maintains a general information center for the facility.

Schedule:

  • Flexible, may require some evening and weekends
  • Primarily rotating schedules: 7:30AM - 4:30PM/ 8:00AM - 5:00PM / 8:30AM - 5:30PM

Primary Duties and Responsibilities

  • Work in practice management system database calendar for clinic site
  • Accept and confirm patient appointments over the telephone
  • Conduct outbound phone calls for follow-up appointments and reminder patient appointments
  • Conduct patient care surveys for patient care reports
  • Documents and reports patient complaints and grievances to supervisor for appropriate corrective action plan
  • Update and maintain logs of patient phone calls and appointments
  • Other duties as designated by Clinic Manager or Operations Director

Secondary Duties and Responsibilities

  • Answers telephone, take messages, schedule appointments and provide general agency and/or program information
  • Log calls for different departments
  • Open and distribute mail accordingly.

Qualifications

Minimum Requirements

  • Microsoft Office (Word, Excel, Outlook)
  • Excellent Communication Skills
  • Excellent Customer Service
  • Bilingual English/Spanish required
  • Ability to work as a team player and work independently
  • Reliable transportation
  • Must be able to travel from facility to facility
  • This position requires 10 % travel outside the local area.

Required Education/Experience and/or Licensure/Certifications

  • Medical Administrative Assistant Diploma High School Diploma and/or GED equivalent preferred, but not required.
  • 1 Year minimum customer service experience, preferably in a medical setting
  • Commitment to goals and philosophy of Northeast Community Clinic
  • Valid State Identification

Physical Requirements and Working Conditions

  • OSHA Category 3 Involves no regular exposure to blood, body fluids, or tissues, and tasks that involve exposure to blood, body fluids, or tissues are not a condition of employment.
  • The work is majority of the time sedentary in nature.
  • The employee is regularly required to communicate, frequently required to use repetitive motions, move, remain stationary, regularly push, pull and lift up to 20 pounds and occasionally push, pull and lift up to 40 pounds.
  • Must possess mobility to work in a standard office/clinic setting (in some cases both settings) and to use standard office/clinic equipment, including a computer, stamina to maintain attention to detail despite interruptions, read printed materials and use a computer, and communicate in person and over the telephone.
Create a job alert for this search

Appointment Scheduler • Alhambra, CA, US

Similar jobs

Appointment Setter - Work From Home - 60k/Year

Spade Recruiting USAAltadena, California
Remote
Full-time
Quick Apply

We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization.This position will work with multiple clients throughout the day providin...Show more

 • Promoted

Master Scheduler, S&OP Planning

AndurilCosta Mesa, CA, United States
Full-time

Master Scheduler, S&OP Planning.Costa Mesa, California, United States.Anduril Industries is a defense technology company with a mission to transform U.By bringing the expertise, technology, and bus...Show more

 • Promoted

Patient Care & Scheduling Specialist

Pacific Neuropsychiatric SpecialistsHuntington Beach, California, United States
Full-time

A neuropsychiatric practice in California seeks a front office associate to play a key role in welcoming patients, managing appointments, and relaying messages.Ideal candidates will have strong com...Show more

 • Promoted

Inpatient Therapy Scheduler & Care Support Specialist

PIH HealthWhittier, California, United States
Full-time

A healthcare organization in Whittier, California is looking for a Schedule Coordinator/Therapy Technician to manage therapy schedules and assist in patient care.You will ensure effective use of th...Show more

 • Promoted • New!

Service Coordinator | SLA-Driven Scheduling & Dispatch

ORR CorporationMonrovia, California, United States
Full-time

A service-oriented company in California is looking for a Service Coordinator to manage customer interactions and service dispatches.The successful candidate will efficiently schedule jobs, ensure ...Show more

 • Promoted

Remote Job $790/wk - Hiring Focus Group Panelists

MaxionAltadena, CA, US
Remote
Full-time +2

Want to make extra money on YOUR schedule? Join our exclusive list of research study participants and .Perfect for anyone seeking remote, part-time, or temporary work, these opportunities require ....Show more

 • Promoted

Project Scheduler

Amtec StaffingPasadena, CA, United States
Full-time

Serves as an integral partner in the project business team.Works with the Project/Program team to schedule the: project elements, project lifecycle, production detail, materiel, etc.Provides progra...Show more

 • Promoted

Master Scheduler, S&OP Planning Jobs

Clearance JobsCosta Mesa, CA, United States
Full-time

Anduril Industries is a defense technology company with a mission to transform U.By bringing the expertise, technology, and business model of the 21st century's most innovative companies to the def...Show more

 • Promoted

Paid Surrogacy Opportunity (Gestational Carrier)

The Genesis GroupGarden Grove, CA, US
Full-time +1

You have the power to make miracles for our families.If you’ve previously had a healthy pregnancy, you may qualify to help intended parents grow their family via IVF and receive $60,000-$100,000+ i...Show more

 • Promoted

Solar Appointment Setter

Sunrun Inc.Anaheim, CA, United States
Full-time

Ever since we started in 2007, Sunrun has been at the forefront of connecting people to the cleanest energy on Earth.It's why we've become the #1 home solar and battery company in America.Today, we...Show more

 • Promoted

Event Planner

Service Corporation InternationalSanta Ana, CA, United States
Part-time

Our associates celebrate lives.Responsible for planning and implementing detailed events within a few days.Plans, schedules resources and vendors, and implements event plans supporting funeral serv...Show more

 • Promoted

Scheduler III

Pacific ProsAlhambra, CA, United States
Full-time

Pacific Pros is seeking a Scheduler III for Construction Projects to be a representative for COUNTY OF LOS ANGELES, DEPARTMENT OF PUBLIC WORKS.Work Location: Candidates must be local for this posit...Show more

 • Promoted

Project Scheduler

Curtiss-WrightBrea, CA, United States
Full-time

Our team is growing! You will have a unique opportunity to work on exciting projects addressing the development and support of new generation advanced nuclear reactors.You will be surrounded by a s...Show more

 • Promoted

Scheduler

Commonwealth Healthcare, LLCAnaheim, CA, United States
Full-time

Position located in San Rafael, CA.Responsibilities of the Scheduler:.Schedule and coordinate outpatient surgical procedures for approximately 20 surgeons across multiple specialties.Serve as a lia...Show more

 • Promoted

Scheduler

KiewitSanta Fe Springs, CA, United States
Full-time

As a Scheduler, you'll play a key role in planning and scheduling activities on a variety of Infrastructure projects.This hands-on role will give you the opportunity to directly impact the scheduli...Show more

 • Promoted

Pre-Approval Specialist

CrossCountry MortgageAnaheim, CA, United States
Full-time

CrossCountry Mortgage Job Post.CrossCountry Mortgage (CCM) is the nation's number one distributed retail mortgage lender with more than 7,000 employees operating over 700 branches and servicing loa...Show more

 • Promoted

Project Scheduler

MYR GroupSanta Fe Springs, CA, United States
Full-time

The project scheduler role is a crucial part of the operations and project team, working closely with estimators, project managers, construction managers, superintendent, and field leadership to cr...Show more

 • Promoted

Event Marketer

LeafHomeAnaheim, California, United States, 92801
Part-time

North Americas leading technology-enabled provider of home solutions.Our award-winning products offerings include.Leaf Home Stair Lift, Leaf Home Water Solutions, and Leaf Home Bath which all provi...Show more