Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Security Manager within PNC's Technology organization, you will be based in Pittsburgh, PA; Cleveland, OH; Birmingham, AL or Dallas, TX. This position is primarily based in a location within PNC's footprint.
Weekly time in one of the office locations listed is required
PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position
We are seeking an accomplished leader to oversee multiple critical functions within the Workforce Identity & Access Management (WIAM) Program. This role will provide strategic and operational leadership across controls, testing, centralized certification, program communications, process automation, and metrics & analytics. The IAM Program Leader will serve as the primary liaison with internal and external audit professionals, drive remediation of audit issues, and ensure alignment with enterprise risk and compliance standards.
Key Responsibilities
- Strategic Leadership : Direct and manage multiple functional teams, including Audit Issue Identification and Remediation, Controls & Testing Coordination, Centralized User Access Certification, Program Communications, Process Automation, and Metrics & Analytics.
- Audit & Risk Management : Serve as liaison to Internal Audit, Enterprise Testing Services (ETS), and external audit partners; coordinate audit inquiries, oversee evidence management, and drive remediation of identified issues.
- Program Communications : Lead a communications resource responsible for developing and executing targeted communication plans related to program updates, new projects, and actions required by stakeholders.
- Process Improvement & Automation : Lead a process improvement team focused on identifying automation opportunities, tracking efficiencies, and implementing tooling solutions that strengthen program operations.
- Documentation & Training Resources : Oversee the creation and maintenance of internal SOPs, job aids, quick reference guides, and handouts to support consistency and knowledge sharing across the program.
- Certification Oversight : Lead the certification team responsible for executing quarterly and annual user access certification and validation campaigns; ensure alignment with privileged access management requirements and regulatory expectations.
- Metrics & Analytics : Direct a team of analytics professionals in developing, maintaining, and reporting metrics that monitor IAM program performance, drive accountability, and inform executive-level decision making.
- Stakeholder Engagement : Communicate effectively and persuasively with all levels of leadership, ensuring clarity and transparency in reporting, risk discussions, and program updates.
Qualifications
Required :
Bachelor's degree in information security, risk management, business, or related field; or equivalent experience.Proven leadership experience managing diverse teams and functional areas within Identity & Access Management, Risk Management, or a related discipline.Strong knowledge of Workforce Identity & Access Management (WIAM) concepts, user access certifications, privileged access management, and risks associated with IAM programs.Excellent oral and written communication skills, with the ability to influence and engage at the executive level.Superior organizational and time management skills, with experience balancing multiple priorities in a fast-paced environment.Demonstrated ability to lead process improvement and automation initiatives.Preferred :
Familiarity with SharePoint Online, Confluence, and Jira.Experience with program metrics development, dashboards, and executive reporting.Prior experience working with internal / external audit partners and enterprise testing functions.Job Description
Manages a team that oversees the day-to-day operations and effectiveness of assigned security technology and programs.Manages resources that enables security control effectiveness with a team and technology.Monitors trends and continuously assesses staff / security system capabilities to meet business demands.Leads in policy development, audit mitigation, and other tasks related to securing and maintaining the operational health of the infrastructure.Documents and revises procedures and playbooks for teams, processes and technology to provide a standard security practice and increase team effectiveness.PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be :
Customer FocusedKnowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
Managing RiskAssessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
PNC also has fundamental expectations of our people managers. As a manager of talent in PNC, you will be expected to :
Include IntentionallyCultivates diverse teams and inclusive workplaces to expand thinking.
Live the ValuesRole models our values with transparency and courage.
Enable ChangeTakes action to drive change and innovation that will transform our business.
Achieve ResultsTakes personal ownership to deliver results. Empowers and trusts others in decision making.
Develop the BestRaises the bar with every talent decision and guides the achievement of all employees and customers.
PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include : medical / prescription drug coverage, dental and vision options; employee and spouse / child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child / elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.
PNC is an Equal Employment Opportunity / Affirmative Action employer. We provide equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.
J-18808-Ljbffr