Full-Time Bank Operations / Bookkeeper

Job Summary :

We are seeking a reliable and detail-oriented Full-Time Operations / Bookkeeper to support daily deposit operations and ensure smooth customer transactions. The ideal candidate will have a strong background in banking and financial services, with experience working with Fiserv while assisting the head cashier with financial procedures and reporting. As an Operations / Bookkeeper, you will play a crucial role in assisting clients with their financial needs, providing exceptional customer service, and ensuring that areas of responsibility comply with overall operating policies and procedures.

Key Responsibilities :

• Assist clients with various banking transactions, including deposits, withdrawals, and account inquiries.
• Evaluate and process day-to-day operations such as proof and item processing
• Ensures that deposits and teller items balance
• Provide guidance to clients regarding ACH and wires options and financial products tailored to their needs.
• Maintain accurate records of transactions and client interactions using financial software.
• Collaborate with other banking professionals to enhance customer experience.
• Conduct basic math calculations to ensure accuracy in daily transactions.
• Utilize 10 key typing skills for efficient data entry and record management.
• Support the head cashier in end-of-day cash reconciliation and reporting
• Monitor for and report suspicious activity or errors in transactions
• Collaborate with team members to improve customer service and workflow
• Follow company policies and procedures regarding cash handling and customer interaction

Requirements :

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