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Medical Front Office - Patient Service Specialist

Medical Front Office - Patient Service Specialist

Select Medical HoldingsColonial Heights, VA, US
16 days ago
Job type
  • Full-time
Job description

Patient Service Specialist

When patients enter our outpatient physical therapy center in Colonial Heights, we want them to have an exceptional experience starting at the front desk. That's where you come in. As a patient service specialist, you'll manage both the patient side and business side of our center. Don't underestimate the impact you can make on every patient's care experience, even before they leave the waiting room.

Why Join Us : (benefits for full-time at 32+ hours / week)

  • Start Strong : Our mentorship and orientation programs ensure a successful transition
  • Recharge & Refresh : Generous PTO to maintain a healthy work-life balance
  • Your Health Matters : Comprehensive medical / RX, health, vision, and dental plan offerings
  • Invest in Your Future : Company-matching 401(k) retirement plans as well as life and disability protection

Responsibilities

  • Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
  • Schedule patient appointments in person and via phone
  • Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders and business development team
  • Collect co-pays from patients, manage payer approvals and conduct insurance authorizations and verifications

    • Qualifications

    Minimum Qualifications :

  • High School Diploma / GED required
  • Insurance Verification Experience
  • Health Care Experience

    • Equal Opportunity Employer / including Disabled / Veterans

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    Medical Front Office • Colonial Heights, VA, US

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