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CLINIC FRONT DESK-FLOAT
CLINIC FRONT DESK-FLOATBeacon Orthopaedic Partners MSO LLC • Granville, OH, US
CLINIC FRONT DESK-FLOAT

CLINIC FRONT DESK-FLOAT

Beacon Orthopaedic Partners MSO LLC • Granville, OH, US
4 days ago
Job type
  • Full-time
Job description

Job Description

Job Description

Clinic Front Desk Float

Travel Required to : Granville, Zanesville, Home office New Albany

Hours : 7 : 00-3 : 30

Benefits : Medical, Vision Dental available after 30 days. Employer paid benefits : Life insurance, STD,LTD 401K available after 90 days of employment.

Position Responsibilities / Standards :

General

  • Attend department, clinic or company meetings as required
  • Demonstrate sound judgment by taking appropriate actions regarding questionable findings or concerns
  • Consistently work in a positive and cooperative manner with fellow staff members.
  • Consistently demonstrate ability to respond to changing situations in a flexible manner in order to meet current needs, such as reprioritizing work as necessary.
  • Attend required annual in-service programs.
  • Demonstrate knowledge and understanding of all company policies and procedures. Adheres to established facility safety requirements and procedures to ensure a safe working environment. Identifies potentially unsafe situations and notifies supervisor.

Specific Duties

  • Meet and greet patients promptly, in a professional and courteous manner. Check in the patients for the appointments using both Nextgen and Phreesia.
  • Obtain patient information during office hours.
  • Provide patients with required paperwork – H&P, Financial Policy, Patient Information Sheet, FROI for Worker’s Compensation patients.
  • Obtain copies of patients insurance cards, MCO identification cards
  • Verify patient insurance coverage is current and correct at each visit. Including verifying eligibility and insurance in-network
  • Collect co-pays, co-insurance and self pay amounts at time of service.
  • Be able to review the outstanding balances and explain to the patients the explanation of their balances
  • Prep charts based on physician requirements for the appointments. Including medical charts, lab results, follow up MRI reports, Intake medications, last office notes.
  • Collect BWC and FMLA paperwork from the patients, collect the fees and ensure the paperwork gets to the right person based on physician.
  • Review patient label and chart contents for completeness and accuracy.
  • Accurately Scan insurance cards including front and back
  • Input patient information and register patient as needed.
  • Schedule appointments (new, follow-up, reschedule) per physician protocol.
  • Obtain referrals-check Carriers on line.
  • May need to call for testing reports from outside venders needed for the appointments
  • Schedule appointments to other specialists as needed.
  • Handle all calls in a professional manner and direct to the proper individual.
  • Communication with physicians and clinical support staff.
  • All patient information will be entered into the system by the end of the day at a 90% or higher accuracy rate.
  • Make every effort to accommodate patient, according to physician protocol, when scheduling appointments.
  • Reconcile all charts to kept appointments and return at the end of day to appropriate charge entry staff
  • Scanning documents
  • Additional Duties

  • Confirm and / or reschedule appointments when needed.
  • Filing as needed – within 24 hours
  • Education / Experience Required :

  • Must have a high school diploma or equivalent.
  • Must be friendly, courteous and have good communication skills when greeting patients.
  • Physical Requirements :

    Physical requirements for the position include the ability to frequently hear and communicate orally, see up close and at a distance, read and comprehend, stand, sit, walk, reach, handle, and / or feel objects. Must be able to climb, pull, push and kneel. Maximum unassisted lift = 25 lbs. Average lift less than 10 lbs.

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    Clinic • Granville, OH, US

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