Partner Relationship Manager (USA)

Partner Relationship Manager (USA)

New York, United States

Business Partner Management / Permanent / Hybrid

Role Purpose : To build, maintain, and optimize partner relationships while equipping Dublin-based Trading Squads with insightful analyses, comprehensive data-driven reports, and strategic partner updates that drive enhanced business performance. Additionally, to deliver regular, detailed, and insightful reporting and performance updates to US-based partners. Reporting to : Head of Relationships, North America

Main Accountabilities and Key Tasks :

• Build and maintain robust partner relationships, including travel to partner locations and industry conferences as required.
• Actively participate in Trading Squads, collaborating closely to produce detailed data analyses and performance insights that help partners fully understand pricing dynamics, impacts on commission structures, and profitability drivers.
• Ensure timely, insightful, and clearly communicated reporting on trading outcomes and key performance indicators (KPIs) to partners, highlighting performance trends and opportunities.
• Represent partners internally as their advocate, using data-driven insights to facilitate informed decisions and cross-functional collaboration.
• Leverage comprehensive data analysis and reporting to maximize partner revenue potential by advocating CarTrawler's best-in-class car rental and insurance integrations.
• Anticipate and proactively address partner needs and expectations, understanding their business drivers and motivations.
• Efficiently triage and resolve partner issues, channelling actionable insights to appropriate internal teams.
• Successfully use performance data and insights to upsell incremental or enhanced solutions, driving stronger commercial outcomes for existing partners.
• Attend partner meetings and industry conferences in North America, with 1-2 annual visits.
• Renewal of partner contracts as and when they arise.

Knowledge and Experience :