Manager, Inventory Exceptions & Order Resolution

Manager, Inventory Exceptions & Order Resolution

Job Category

Supply Chain

Requisition Number

MANAG008447

• Posted : September 23, 2025
• Full-Time
• On-site

Locations

Showing 1 location

Boston Heights, OH 44236, USA

Description

Arhaus was founded in 1986 on a simple idea : Furniture and décor should be sustainably sourced, lovingly made, and built to last. Today, we partner with artisans around the world who share our vision, creating beautiful, heirloom-quality pieces that can be used—and loved—for generations.

Description :

The Inventory Exceptions & Order Resolutions Manager will exemplify strong leadership and guidance to the Exceptions and Resolutions teams, with a core focus on the customer experience throughout and overall impact that sales orders have on the logistics supply chain. In addition to being a central leadership role within the Arhaus Logistics environment, the Inventory Exceptions & Order Resolutions Manager will work cross-functionally with both internal and external teams to continually problem solve and improve processes and systems to shorten the time to resolution for customer order issues, and timely recognition of completed sales. The Inventory Exceptions & Order Resolutions Manager will also have a profound understanding of the numerous systems that are utilized to manage orders and inventory. The Inventory Exceptions & Order Resolutions Manager will also be tasked with keeping their Specialist teams well informed of system changes and best practices as those continue to evolve and change with business needs. The ideal candidate demonstrates consistent problem-solving judgement, strong analytical skills, efficient task delegation, and an eagerness and willingness to constantly improve both themselves and their teams. The Inventory Exceptions & Order Resolutions Manager will work out of the Arhaus Boston Heights Corporate Campus main building, and will be an integral role in making ours the best logistics team in retail.

Competencies, Requirements and Qualifications :

Arhaus is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. Arhaus is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Arhaus are based on business needs, job requirements, and individual qualifications, without regard to race, color, sex, sexual orientation, gender identity, religion or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Arhaus will not tolerate discrimination or harassment based on any of these characteristics. Arhaus encourages applicants of all ages.

Equal Opportunity Employer. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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