HUMAN RESOURCES MANAGER - Northeastern University - Boston, MA

Chartwells Higher Education Hr Manager

Location : On-site at the campus of Northeastern University dining services

Salary : $100,000 - $110,000

At over 300 college & universities around the country, Chartwells Higher Education is re-inventing the on-campus dining experience. We are challenging the norm and setting new standards by investing in high-tech, food-infused social spaces that bring people together to promote meaningful relationships and interactions. We are food-forward difference makers, bound together by a desire to feed hungry minds and prepare students for success.

We are seeking hungry, humble and smart associates who are looking to join and grow with a diverse organization. We invite you to start your career journey with us and look forward to hearing from you.

Job Summary

Working as the HR Manager, you will provide field and corporate support with an emphasis in associate relations, front line associate recruitment, training and diversity. You will contact expert regarding policies, procedures and programs to these areas.

Key Responsibilities :

• Coordinates and conducts management training related to this area (i.e. : terminations, sexual harassment, performance management).
• Investigates and advises management in appropriate resolution of associate relations issues.
• Coordinates / conducts exit interviews to determine reasons behind separations.
• Makes recommendations to reduce absenteeism and turnover.
• Represents organization at personnel-related hearings and investigations as is needed.
• Supports internal customer survey and associate satisfaction interpretation / feedback process.
• Attends Operational meetings to increase HR visibility, conduct classroom training, provide assistance and implement account HR initiatives.
• Coordinates and conducts management training related to the areas of interviewing, selection and hiring.
• Assists managers in developing and implementing recruitment plans to increase qualified applicant flow.
• Provides support and tools to unit management to build relations and make presentation at schools, organizations, community associates and job fairs regarding the organization and opportunities.
• Supports SSC sector and provides direct assistance and support in critical markets.
• Identifies critical needs areas and takes appropriate steps to rectify problems.
• Coordinates and conducts new hire orientation and management training related to this area.
• Conducts HR Assessments.
• Prepares and presents HR related topics at Field Operations Workshops for HR Training and Development.
• Regularly conducts HR related training (i.e. : Sexual Harassment, Progressive Discipline, HR 101).
• Supports Preferred Employer objectives and HR business plan by attending and participating in operational meetings.

Preferred Qualifications :

Chartwells Higher Ed maintains a drug-free workplace.

Associates at Chartwells Higher Ed are offered many fantastic benefits.

Associates may also be eligible for paid and / or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information.