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If you want an exciting job with one of the largest off-price retail stores in the nation, join the Burlington Stores, Inc. as a Retail Store Closing Lead!
Responsibilities
- Role model for exemplary customer service behaviors. The Retail Store Closing Lead will provide a great Customer Service experience to all customers and associates with a high level of professionalism.
- Engage associates, promote open communication, provide recognition and coaching in the moment.
- Touch base with each associate to establish priorities.
- Monitor the front-end experience and ensure a great first and last impression.
- Observe and provide feedback to Customer Service Lead on speed of checkout, line management and friendliness.
- Review daily staffing, lunch / break schedules and cashier coverage.
- Assign back-up cashier to ensure timely processing during peak periods.
- Evaluate recovery needs, monitor fitting room, selling floor, front end, missing ticket trouble rack, and sizing recover.
- Follow-up on assigned workload planner and tasks and ensure completion; ensure associates understand the expectations and have the tools necessary to perform them.
- Conduct AM / PM store rallies.
- Complete closing communication for opening Manager on Duty.
Qualifications
Are excited to deliver great values to customers every day.Take a sense of pride and ownership in helping drive positive results for a team.Are committed to treating colleagues and customers with respect.Believe in the power of diversity and inclusion.Want to participate in initiatives that positively impact the world around you.Benefits
You will enjoy a competitive wage, flexible hours, and an associate discount. Part-time associates, based on hours worked, may be eligible for Burlington's benefits package which includes medical coverage and a 401(k) plan. Part-time associates may also be eligible for up to 4 hours of paid time off annually after one year of service, up to 8 paid holidays, and paid sick time in accordance with applicable law. We are a rapidly growing brand, and provide a variety of training and development opportunities so our associates can grow with us.
Position Details
Base Pay : $17.00 per hour
Position Type : Regular Part-Time
Location : 00740 - Ocean
Posting Number : P1-1074299-4
EEO
Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity.
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