Senior UX Writer II

Job Description

Job Description

Articulate is seeking a Senior UX Writer II to help focus and shape our Localization efforts! Articulate is the leading SaaS provider of online training solutions for the new world of work. Our industry-leading course creation platform makes it easy for organizations to build engaging, custom content to effectively onboard new hires, stay compliant, upskill employees, and more.

As a Sr UX Writer II, you’ll combine your expertise with empathy to write product copy that eliminates ambiguity, sparks creativity, and simplifies the course creation experience. You’ll think in terms of flows and interactions, and ensure that language functions as a system that embodies our brand while adapting to meet users where they are.

The ideal candidate has a knack for transforming complex inputs into simple, intuitive outputs. You have experience writing for global audiences, are fluent in content localization and accessibility best practices, and a passion for keeping up with emerging UX trends. Your portfolio should demonstrate your talent for working with designers, product managers, engineers, and researchers on thoughtful solutions to complex creative projects. You’re strategic, creative, adaptable, a self-starter, a strong communicator, and a proactive team player.

What You'll Do :

UX Writing

Write, test, and iterate clear and concise UI content for our e-learning localization product experiences

Drive consistency in new and existing interaction patterns

Serve as a thought leader in UX writing, contributing to the development of best practices and advocating for a user-first approach across teams

Document and maintain the styles and standards for UX writing across all products

Manage projects from needs assessment to implementation

Conduct audits, identify patterns, and lead brainstorming sessions to design the best user experiences and identify areas for optimization

Design Thinking

Ensure strategic alignment of UX writing discipline with Articulate’s product principles and brand voice

Develop scalable frameworks that align with global user needs and business goals

Leverage user research, A / B testing, and performance analytics to refine UX copy and optimize user interactions

Cross-Functional Collaboration

Collaborate with researchers, product managers, engineers, designers, and other stakeholders to establish conversational, cohesive experiences with a unified voice

Communicate productively with visual thinkers and advocate for your point of view

Work cross-functionally to build experiments, develop hypotheses, and test plans

Team Citizenship

Foster a culture of collaboration, where constructive feedback and open dialogue are required

Mentor more junior team members to support their work quality and career growth

Proactively track and share project plans, progress, and problems with your manager and cross-functional collaborators

Demonstrate professional, positive, and proactive communication with peers

Invest in team success by pitching in where needed, following up, and following through

Help with hiring and onboarding new team members

What You Should Have :

• 8+ years of experience as a UX Writer with a deep understanding of user-centered design principles
• Strong preference for localization experience
• Familiarity with generative AI tools like ChatGPT, Claude, Gemini / Bard, etc., a plus
• A builder who’s comfortable in a high-growth environment
• A demonstrated ability to use empathy, logic, and data to inform design choices
• Excellent communication and presentation skills, including the ability to present research to stakeholders and executive leadership
• A passion for building accessible, inclusive, quality products — and to evangelize those practices
• Collaborative mindset and comfortable working effectively in cross-functional teams
• A compassionate doer who seeks to improve our processes and regularly works to identify areas to maximize team efficiency
• Great team player, highly self-motivated
• Ability to collaborate closely with technical writers, product designers, product managers, and engineers
• You are resilient, reliable, and optimistic

The pay range for this position is $122,600 to $183,800 for all US locations. Articulate takes into consideration a wide range of factors that are utilized in making compensation decisions including, but not limited to, skill sets, experience and training, licensure and certifications, qualifications and education, and other business and organizational needs. This position is also bonus eligible. Articulate also offers a robust suite of benefits, check out the website for a full list.

About us

Articulate Global, LLC, is the leading SaaS provider of creator platforms for online workplace training. Founded by Adam Schwartz in 2002, Articulate provides creator tools and services that make it simple for enterprises and SMBs to develop, deliver, and analyze online workplace training that’s engaging and effective.  Increasingly, organizations must reskill employees for ever-changing remote and hybrid work environments, create learning cultures that attract and retain employees in a tight labor market, and use training to build more equitable, empowering, and engaging workplaces. Articulate helps organizations address these critical business needs with its creator platform for workplace training. Articulate 360—a suite of creator tools for online courses—was named the 7th most-loved product in the world by TrustRadius in 2021. And Rise—an all-in-one online training system that makes online training easy to create, enjoyable to take, and simple to manage—is the first creator platform for SMBs and departments within the enterprise. Articulate has more than 118,000 customers in 170 countries and counts all 100 of the Fortune 100 companies as customers.

Named one of Inc. Magazine’s Best Workplaces 2022 and a leader in building a human-centered organization, Articulate is guided by a commitment to provide the best value to customers, do right by employees, and create an equitable, empowering workplace for all. As a human-centered organization, we honor people’s humanity knowing that each person’s unique history, vulnerabilities, and social location inform how we show up with one another. We embrace our connectedness, aware that what we do and say impacts others. We give each other grace because we are all works in progress, learning and evolving every day. And we take responsibility for ourselves and are serious about our accountability to each other.  In all we do, we strive to create an equitable, sustainable, and empowering workplace while we drive results for the business and make a positive impact in the world. Read more about our values here.

Articulate Global, LLC is an Equal Employment Opportunity and Affirmative Action employer and complies with all applicable federal, state, and local fair employment practices laws. All employment decisions at Articulate are based on business needs, job requirements, and individual qualifications directly related to the job, without regard to any protected characteristic or class, including, but not limited to, race, creed, color, religion, gender, sexual orientation, gender identity / expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law. Qualified candidates with criminal histories will be considered for this role in a manner consistent with applicable law. Articulate is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation related to the application process due to a disability, you may contact us at hr@articulate.com.

(For information about Articulate's privacy practices, please view our Privacy Notice)

As an organization, we participate in E-Verify.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.