Shift Manager

Job Description

Job Description

PURPOSE OF YOUR WORK

At Checkers & Rally’s we make a difference in people’s lives by serving our Franchisees, Teams, and Guests. As a member of the team you will assist the General Manager thru managing successful shifts, by achieving sales and profits goals, executing procedures and providing excellent Guest and Team service. The Shift Manager will support the restaurant and General Manager to ensure we are 1st Choice for our Guests and Employees.

HOW YOU MAKE A DIFFERENCE EVERYDAY

• Building sales and profits by promoting Guest satisfaction and managing restaurant operations
• Escalating any concerns or recommendations with the restaurant, employees or Guests to the General Manager
• Ensuring policy and procedures are being followed on shifts Training Team Members on Company operations, policies and procedures and Guest service
• Identifying and responding to complaints and policy and procedures violations
• Helping ensure the restaurant is a safe, clean and fun environment for our employees and Guests!

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