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Billing and Collections Specialist

Billing and Collections Specialist

Cambrian Homecare, Inc.Long Beach, CA, US
6 days ago
Job type
  • Full-time
Job description

Job Description

Job Description

Overview

Cambrian Homecare, LLC is an excellent setting to start a career in healthcare or to find yourself making a difference in the lives of the aging, injured or developmentally disabled.

We are looking for a Billing and Collections Specialist for our corporate office in Long Beach. A Billing & Collections Specialist is responsible for managing customer accounts by preparing and sending invoices, tracking payments, and following up on overdue balances. They ensure accurate billing, resolve discrepancies, communicate with clients about payment issues, and work to collect outstanding debts while maintaining positive customer relationships.

This is not a remote position.

Responsibilities

Claims Processing & Payer Billing

Accurately prepare, review, and submit claims or invoices to payer sources in accordance with company and payer-specific requirements as assigned

  • Ensure authorization where needed, and monitor claim statuses
  • Ensure claim and invoice submission is timely according to company protocol and payer requirements
  • Adhere to payer specific billing portal requirements
  • Utilize unbilled billable report to ensure all billable services are invoiced

Account Collections

Follow up on outstanding balances, and take action on unbilled, denied or underpaid claims / invoices as assigned

  • Track aging reports and complete collections activities as required
  • Research denied or underpaid claims and appeal and / or resubmit billing as assigned; meeting payer deadlines
  • Documentation & Communication

    Maintain accurate records of billing transactions, communications, and adjustments for auditing and reporting purposes

  • Provide excellent customer service via phone or email regarding billing or collections related inquiries or issues
  • Report unbillable or inaccurate records to Manager in a timely manner
  • Provide billing and collections reporting as requested
  • Qualifications

  • Highschool diploma or equivalent
  • Bachelor’s degree preferred
  • Strong organizational, multi-tasking and problem-solving skills
  • Effective verbal and written communication
  • Strong excel skills
  • Previous experience in with healthcare billing a plus
  • Job Requirements

  • 18+ years old
  • US work authorization
  • High school diploma or equivalent
  • Ability to pass a background check and reference check
  • Valid Drivers License and reliable transportation
  • We are an equal opportunity employer and prohibit discrimination / harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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