Certified Medical Assistant or Medical Assistant Resident, Urology - Full Time

General Position Summary :

Assists in providing quality care for the patient population seen in the physician office. Performs all essential and secondary functions.

Essential Functions / Major Responsibilities :

• Records patient vitals and chief complaints.
• Responsible for accurate charting of each patient chart.
• Completes Electronic Health Record duties to include chart completion, buckets, and reporting.
• Triage patients and assist provider with patient care.
• Obtains, labels and documents specimens.
• Perform EKGs, urine drug screens, SVN, and cerumen removal.
• Administers vaccines, injections, and medications according to physician order and direction.
• Performs venipuncture and point of care testing
• Performs point of care quality testing
• Set ups and maintains sterile field.
• Assists providers with procedures.
• Relays instructions to patients based on provider specifications
• Maintains infections control and standard precautions.
• Conducts and documents quality control measures.
• Creates new patient charts.
• Documents in real time, under the direction of the provider, in patient's charts (scribe).
• Provides phone coverage, reviews messages and returns calls when needed.
• Cleans rooms, work stations, and equipment as directed in policy and procedures
• Order, stock and maintain medical supplies.
• Educates and trains patients to include training on home monitors or equipment.
• Submit requests for authorizations, referrals, and Rx refills as directed by the provider.
• Relays information via phone to patients related to (but not limited to) follow up testing and procedure results, and instructions.
• Displays proper etiquette and mannerisms that reflect the SHINE Behavior standards.
• Promotes the Patient Safety Standards as a core value of the organization.

Secondary Functions :

Additional / Seasonal Responsibilities :

None

Job Scope : This job involves :

Recurring work situations with occasional variations from the norm.

A moderate level of complexity.

Typical operation from established and well-known procedures.

Performance of duties under moderate direction.

Supervisory Responsibility :

None.

Interpersonal Contacts :

Contacts :

Are normally made with others both inside and outside the clinic.

Are made with own department as well as other departments or locations.

Frequently contain confidential / sensitive information necessitating discretion at all times.

Are made via telephone, e-mail, and face-to-face interaction.

Are usually with patients and staff.

Specific Job Skills & Mental Activities :

This position requires operational knowledge of all equipment in most physician practice offices, including : computer, printer, scanner, fax, copy machine, phone systems, credit card terminal, and EKG machine, point of care equipment, spirometry, autoclave, centrifuge, venipuncture equipment, and EHR programs specific to physician practices. This employee must be service oriented and have excellent customer service skills, computer skills, telephone etiquette, organizational skills, multitasking skills, professional interpersonal skills, time management skills and the ability to prioritize work, and.

Must be able to read, write, speak, and understand English.

Education and / or Experience :

Level I :

Note : RNs or LPNs hired as a certified MA must maintain their license in good standing and will work within the scope of an MA job description

Medical Assistant Resident

Level II :

a. EKG

b. POCT testing (INR, HcG, H&H, Rapid Strep, Rapid Flu, etc.)

c. Administer all types of injections

Level III :

Physical Demands & Job Conditions :

Heavy

Exert up to 100 lbs. of force occasionally, and / or up to 50 lbs. of force frequently, and / or up to 20 lbs. of force constantly to move objects. Worker is exposed to contact with chemicals and contact with infectious fluids.

Physical motions include finger dexterity, standing, walking, stooping, crawling, talking, reaching, feeling, sitting, bending, kneeling, climbing, grasping, listening / hearing, handling, lifting up to 50-100 pounds, and repetitive motions of the hands, wrists, and feet.

This is considered a safety sensitive position.

OSHA Exposure Category :

OSHA Exposure Category 1

Involves exposure to blood, body fluids, or tissues.

Equal Opportunity Employer

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