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Enhanced Services Specialist
VirtualVocationsGrand Rapids, Michigan, United States10 days ago
Job type
- Full-time
Job description
A company is looking for an Enhanced Services Specialist.
Key Responsibilities
Process dependent eligibility verification requests and support compliance audits
Assist with carrier billing reconciliation and validate data accuracy
Respond to Tier 1 inquiries regarding verification, billing, and benefits access
Required Qualifications
Bachelor's degree in Business, HR, or related field preferred
1+ years of experience in benefits administration, billing reconciliation, or customer service
Familiarity with benefits technology and proficiency in Excel
Experience with CRM / ticketing systems
Commitment to ongoing education and professional development
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Service Specialist • Grand Rapids, Michigan, United States
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