Manager, Engagement

Manager, Engagement

This position will be responsible for successful delivery of client programs for pharmaceutical, biotechnology and / or healthcare clients. The Engagement Manager is responsible for supporting the Associate Principal's and Principal's in coordinating efforts between customers, operations, medical and analytics teams and to enhance existing services business operations to generate new lines of business through custom data deliverables, consulting practices and new product development.

EVERSANA is the leading provider of global commercial services to the life sciences industry. Our integrated solutions are rooted in the patient experience and span all stages of the product life cycle to deliver long-term, sustainable value for patients, prescribers, channel partners and payers. We serve more than 500 organizations, including innovative start-ups and established pharmaceutical companies to advance life science solutions for a healthier world.

We have built a comprehensive integrated commercial services platform, powered by more than 7,000 employees, to bring innovative products to the market, reducing cost and risk while simultaneously improving outcomes. We are fast becoming a partner of choice for launches ranging from the largest pharmaceutical companies to the latest emerging biotech organizations.

EVERSANA Data & Analytics team applies advanced analytics and AI / machine learning techniques to the breadth of healthcare and non-healthcare data integrated with our deep clinical expertise to provide a unique and unmatched suite of services and products to the pharmaceutical and healthcare industries

• Leadership of commercial analytics engagement teams and client relationships
• Plan, organize and lead engagement teams to develop logical and insightful analyses, innovative and effective recommendations.
• Working closely with the Offshore team, deliver well-structured, high-quality deliverables on a timely manner to realize high levels of client satisfaction.
• Take an active role in building client relationships and identifying new business opportunities with clients.
• Lead development of proposals for new projects / commercial opportunities in partnership with Principals and / or Senior Principals
• Hire, coach, and develop staff members.
• Play an active role in data & analytics practice development and develop practice level intellectual capital.
• Take responsibility in development and management of external relationships (e.g., client, vendors, external experts)
• Recruit new team members; manage and coach junior team members and serve as a subject matter expert and thought partner to colleagues.
• Develop broader and deeper knowledge of consulting methodologies and the pharmaceutical market through on-the-job exposure and formal training.
• Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias.
• All other duties as assigned.

Expectations of the job include :

The above list reflects the general details necessary to describe the expectations of the position and shall not be construed as the only expectations that may be assigned for the position. An individual in this position must be able to successfully perform the expectations listed above.

Qualifications

Minimum knowledge, skills and abilities :

Preferred qualifications :

Physical / mental demands and working environment :

The physical and mental requirements along with the work environment characteristics described here are representative of those an individual encounters while performing the essential functions of this position.

Office : while performing the essential functions of this job the employee is frequently required to reach, grasp, stand and / or sit for long periods of time (up to 90% of the shift), walk, talk and hear. The noise level in the work environment is usually moderately quiet, with frequent interruptions and multiple demands.