Operations Team Member _ SportONE Parkview Icehouse

OPERATIONS TEAM MEMBER- PSM Icehouse

Sports Facilities Management, LLC

LOCATION : Fort Wayne, IN

DEPARTMENT : OPERATIONS

REPORTS TO : OPERATIONS DIRECTOR

STATUS : PART-TIME (NON-EXEMPT)

ABOUT THE COMPANY :

PSM Icehouse is a premier sport, recreation and entertainment destination focused on improving the health and economic vitality of Fort Wayne, IN. You will be joining a championship level team focused on fun, fulfillment and service built to enrich the community as well as your career and personal growth.

PSM Icehouse is a managed facility by Sports Facilities Management, LLC, a Sports Facilities Companies (SFC) company. SFC is the nation's leading resource for managing and developing sports, recreation, wellness, and events facilities. We provide a highly collaborative and supportive culture that raises our team members to new levels of career growth. Together, we will carve a path in a hyper-growing industry where you will enjoy the journey and learn from the industry's best while having some fun.

SFC has been awarded national recognition as a Top Workplace and is considered a workplace of choice. Our mission-focused company is highly entrepreneurial, team-oriented with a culture centered on collaboration, accountability, excellence, and service. We are growing rapidly and looking for high performers at every level to grow with us.

POSITION SUMMARY :

The Operations Team Member will be responsible for a variety of duties dependent upon the need for the day, while providing participants, members and / or guests an excellent experience in every aspect.

PRIMARY RESPONSIBILITIES WILL INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING :

• Ensure correct equipment is available for games, and proper set up of all play areas
• Ensure games start on time and are scored accurately
• Monitor all game play areas including turf and courts
• Maintain and control trash in all areas of the park and buildings
• Monitor, maintain and service restrooms in all areas of the parks and buildings
• Consistently communicate issues and relevant updates to your supervisor and applicable Team members
• Assist with the coordination of all programming and applicable events
• Assist other departments as necessary
• Greet guests and provide answers and directions as needed
• Provide courteous and friendly service to all guests and staff
• Be knowledgeable about prices, leagues, and events
• Report all incidents, accidents, injuries, and altercations to GM, AGM, or MOD
• Know and enforce the facility's policies, procedures, and rules
• Take one shift-lead responsibilities that are earned / awarded based on merit and experience
• Complete special projects, daily assignments and other duties as directed by management

THE IDEAL CANDIDATE HAS :

MINIMUM QUALIFICATIONS :

WORKING CONDITIONS AND PHYSICAL DEMANDS :

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