Medical Front Office Assistant

Posting Number : 250113 Job Title : Medical Front Office Assistant Applicant Notification : Department Information Our Health Clinic and Student Health and Wellness Center are seeking to hire a part-time Medical Front Office Assistant. The Student Health and Wellness Center is on the main campus of Lane Community College and offers both health services and counseling services to Lane students. Counseling services are free to students and include individual counseling, walk-in crisis counseling, and group counseling. The Health Clinic provides affordable, accessible, efficient and evidence-based health care to the students of Lane.

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Location : Main Campus Classification : Administrative Medical Office Assistant Position Type : Classified Anticipated Start Date : Upon Hire Salary / Wage : Annual Salary / Wage Range : $ - $ per hour (Classified Hourly Pay Grade 9) Salary / Compensation Statement :

Grant Statement : Working Schedule :

FLSA : Non-Exempt Position Status : Permanent Full / Part : Full-Time Annual Schedule : 260 Day (12 Month) Annual Schedule Details : Quicklink for Posting : POSTING TEXT Posting Date : 09 / 26 / 2025 Closing Date : 10 / 30 / 2025 Applicant Pool : No Open Until Filled : No Required QUALIFICATIONS Required Education : High School diploma or equivalent is required. Required Experience : At least three (3) years of experience in a clinical or administrative medical office role. Licensure or Certification Requirements Current CPR certification or the ability to obtain it within three (3) months of hire is required. Conditions of Employment :

Preferred QUALIFICATIONS Preferred Education

Preferred Experience Extensive experience in a medical office or clinical environment, Language Statement We welcome multilingual applicants who can support and welcome all students. Bilingual / Multicultural Statement : Inclusiveness, diversity, and equity are integral to Lane’s commitment to excellence in education and our commitment to student and community engagement. We welcome applicants who bring a diversity of identity, culture, experience, perspective, and thought. We encourage applications from candidates that identify with groups that are historically underrepresented in higher education. Equivalency Statement : We want to find the best candidate for the job, and that candidate may be one who comes from a less traditional background. We welcome applicants who bring a diversity of identity, culture, experience, perspective, and thought. We encourage you to apply, even if you do not believe you meet every one of the qualifications described. You are also encouraged to address in the optional Supplemental Question how your professional and lived experience, scholarship, teaching, mentorship and / or service will contribute to the Lane mission of transforming lives through learning. Position Purpose : The Administrative Medical Office Assistant provides essential front-line support for the Student Health and Wellness Center which provides both health services and counseling services to Lane students. The position serves as the initial point of contact for patients, students, and the public. This role ensures smooth clinic operations by managing scheduling, medical records, and administrative tasks. The position functions as a liaison between patients and healthcare providers, while maintaining a strong focus on customer service, accuracy, and compliance with clinic, college, and healthcare regulations. Essential Functions : Front Desk / Scheduling

Other duties as assigned.

Billing

Medical Records

Equity and Inclusion

Supervision Statement : Reports to and works under the general supervision of a department director. General daily routines are performed independently according to job description and guidelines set forth by supervisor. Work is reviewed for the quality of services provided to students, staff and / or community members.

This position may act as a lead for hourly staff, work-study, and co-op students. Responsibilities include training, assigning duties, troubleshooting issues, and participating in the hiring process for clinic personnel. While not a formal supervisor, this role plays a key leadership and support function within the team. Physical Demands / Working Environment : This position works indoors and is exposed to usual office working conditions that include office noises and interruptions, such as printers, telephones, and visitors. This position requires that an employee is able to sit or stand for extended periods of time; perform cognitive and psychometric work for more than six (6) hours a day. Work may require transporting materials up to twenty-five (25) pounds. Work safely. This position may work with individuals who may be in crisis, have difficulty tracking, or in need of mental health support. Knowledge Skills and Abilities : Knowledge of :

EHR systems, medical office software, and general clerical procedures.

HIPAA, OSHA, other healthcare regulations, and FERPA.

Skills in :

Reacting calmly and effectively in emergency situations.

Ability to :