In-Room Dining Server

In-Room Dining Server

OCI at W West Beverly Hills
Compensation: $22.50 per hour + Tips (Non-Exempt Employee)

About the Role

The In-Room Dining Server is responsible for providing seamless service and creating exceptional guest experiences at the 300+ room hotel W West Beverly Hills. As the face of In-Room Dining, you’ll deliver elevated dining directly to guest rooms while embodying the style, energy, and luxury standards of the W brand.

Key Responsibilities

• Serve as a welcoming and approachable point of contact for guest needs and questions
• Maintain complete knowledge of menus, beverages, recipes, and hotel offerings
• Ensure cleanliness, sanitation, organization, and proper food handling at all times
• Prepare, deliver, and pick up guest orders promptly, accurately, and with polished service
• Set up and maintain work areas for opening, mid-shift, and closing according to checklists and needs for shifts
• Assist guests with food & beverage inquiries and recommendations
• Communicate guest needs beyond the food & beverage scope to supervisors promptly

Qualifications

• 1+ years of hospitality experience in a hotel or restaurant setting
• Strong interpersonal and communication skills with a guest-first approach
• Ability to multitask and thrive in a fast-paced environment
• Flexible schedule availability, including weekends and holidays
• Professional presence, positive attitude, and eagerness to learn and grow

Benefits

• Subsidized Health, Dental, and Vision Insurance for Full-Time Employees (+ 30 hrs./wk.)
• Dining Discounts

Note: Due to the nature of the hospitality industry, schedules may vary and will include weekends and holidays to meet business needs.