IT Support SpecialistSouth College • Cranberry Twp, PA, United States
IT Support Specialist
South College • Cranberry Twp, PA, United States
17 days ago
Job type
- Full-time
Job descriptionDocument incoming helpdesk requests using internal ticketing system Install, repair and maintain desktop and laptop computers, peripherals and related systems Provide end user support via remote assistance, in person and telephone. Support and enforce company information policies and procedures. Provide support for Microsoft and Apple products including Laptops, desktops, MacBook and iPhone Assist in maintaining hardware and software inventory for asset management. Install and support AV equipment for classrooms, conference rooms and auditoriums Demonstrate broad knowledge of technology principles, practices, and procedures Self-manage in a way that allows flexibility to support multiple tasks at any given time Assist in updating support documents within knowledge management for the IT Services team, as well as end users End-user Account Management Build and maintain relationships across departments Other duties may be assigned Associate degree in Computer Science or equivalent experience 2+ years of overall IT experience 2+ years' experience supporting Microsoft Windows and Apple Mac OS environment 2+ years' experience supporting Microsoft Office applications Knowledge of network security practices and Antivirus software Exceptional analytic and problem-solving skills Self-motivated and able to work across diverse technical and non-technical teams Good written, verbal and interpersonal communication skills Exceptional Customer-oriented attitude ITIL (foundational level, but exposure to more detail than foundation is often necessary) Walking, lifting, manage use of technology, equipment operation. Must be able to utilize standard office equipment, i.e. desktop computer, monitor, keyboard, and telephone system. While performing the duties of this job, the employee is regularly required to talk or hear. This is largely a sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets and bend or stand on a stool as necessary.
Job Type
Full-time
Description
IT Support Specialist
Benefits
- Front Loaded PTO
- Tuition Assistance
- Medical, Dental, Vision
- 401(k) - with Employer Contribution
South College - We are one of the nation's fastest growing institutions of higher learning ... come grow your career with us. In order to fully meet our Mission to our students, we require a diverse combination of perspectives, backgrounds, life experiences, and ideas from our faculty and staff and will provide them with an equitable and inclusive work environment -where respect and open interchange of ideas are at the heart of that culture.
Almost 20,000 Students
10 Campuses
Competency Based Education
Online
IT Support Specialist Description
The IT Support Specialist is sharply focused on providing enterprise level technical support for South College remote and onsite users. Broadly, this position provides front-line technical support for nearly all of the systems for which IT Services is responsible. Responsibilities include installation and / or configuration of computing hardware (computers, network switches, printers, etc.), software, A / V devices, network cabling, diagnostics, troubleshooting and end-user assistance.
Responsibilities
Requirements
Education
Experience
Physical Demands : The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Create a job alert for this search
It Support Specialist • Cranberry Twp, PA, United States
Related jobs
The Pittsburgh Pirates are a storied franchise in Major League Baseball who are reinventing themselves on every level.Boldly and relentlessly pursuing excellence by : .
At the Pirates, we believe in t...Show more
We are seeking a full-time Systems Support Specialist (IT) to provide help desk systems support to clients within the this position you will serve as the initial point of contact for troubleshooti...Show more
HWI has a fantastic opportunity to join our Marketing team as an Application and Technical Support Specialist III.The Application and Technical Support Specialist III promotes the use of HarbisonWa...Show more
Job Title : IT Desktop Support Technician.Laptop / desktop imaging & driver / BIOS updates.Setting appointments with users to handover new devices & take existing devices Excellent customer service / comm...Show more
In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen.
The Pittsburgh Pirates are a ...Show more
Technical Operations Analyst Eagle ACCESS.The Eagle ACCESS Operations team is seeking an exceptional Technical Operations Analyst who is willing to grow his or her skill set to ensure the fast fulf...Show more
Application Support Specialist.Information Technology - Harmarville.United Food and Commercial Workers International Union (UFCW) is North America’s neighborhood union.
standing together to improve...Show more
At K&L Gates, we are looking for smart, imaginative and hard-working people with diverse backgrounds, experiences and ideas to join us.
Perhaps our search for talented visionaries and your search fo...Show more
This role involves maintaining and deploying hardware, managing IT assets, and providing technical support to ensure the smooth operation of this refresh project.
Prepare and deploy computer systems...Show more
We’re investigating our core technology, autologous muscle-derived cells, for the potential treatment of several muscle-related disorders.
We at Cook MyoSite have the potential to make a difference ...Show more
We're investigating our core technology, autologous muscle-derived cells, for the potential treatment of several muscle-related disorders.
We at Cook MyoSite have the potential to make a difference ...Show more
The Technical Support Specialist will interact with website events and customer issues in an intuitive, problem-solving manner.
You will be responsible for monitoring the availability of 24 / 7 applic...Show more
V2Soft is a global leader in IT services and business solutions, delivering innovative and cost-effective technology solutions worldwide since 1998.
We have headquarteerd in Bloomfiled Hills, MI and...Show more
Tekfortune is a fast-growing consulting firm specialized in permanent, contract & project-based staffing services for world's leading organizations in a broad range of industries.In this quickly ch...Show more
We value our students! If you see an open position that is right for you, we encourage you to apply!.IT Support Services Assistant provides telephone, email, and walk-in IT support assistance for s...Show more
At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best.
When a network goes down, vital information may be l...Show more
Job Title : IT Support Technician (Junior).Our client is currently seeking individuals to image machines and complete the new device handovers and finish the setup tasks with the user.Laptop / desktop...Show more
Job Title : IT Support Technician (Junior).Our client is currently seeking individuals to image machines and complete the new device handovers and finish the setup tasks with the user.Laptop / desktop...Show more
Support Specialist - IT
Pittsburgh Pirates • Pittsburgh, PA, United States
Full-time
Last updated: 17 days ago • Promoted
Systems Support Specialist
NEP Group • Pittsburgh, Pennsylvania, USA
Full-time
Last updated: 21 days ago • Promoted
Application & Technical Support Specialist III
Hwi • Pittsburgh, PA, United States
Full-time
Last updated: 30+ days ago • Promoted
Desktop Support Specialist
Belcan • Pittsburgh, Pennsylvania, United States
Full-time
Last updated: 17 hours ago • Promoted • New!
Support Specialist - IT
AEG • Pittsburgh, PA, United States
Full-time
Last updated: 17 days ago • Promoted
IT Support Analyst - Non Exempt
TTI of USA, Inc. • Pittsburgh, PA, United States
Full-time
Last updated: 30+ days ago • Promoted
Application Support Specialist
United Food and Commercial Workers International Union • Harmar Twp, PA, United States
Full-time
Last updated: 30+ days ago • Promoted
Desktop Support Specialist
K&L Gates LLP • Pittsburgh, PA, United States
Full-time
Last updated: 30+ days ago • Promoted
IT Technician
All Lines Technology • McCandless, Pennsylvania, United States
Full-time
Last updated: 30+ days ago • Promoted
IT Support Services Associate I
Cook Medical • Pittsburgh, PA, United States
Full-time
Last updated: 15 days ago • Promoted
IT Support Services Associate I
Cook Group • Pittsburgh, PA, United States
Full-time
Last updated: 15 days ago • Promoted
Technical Support Specialist
Adept Consulting Services • Pittsburgh, PA, United States
Full-time +2
Last updated: 30+ days ago • Promoted
IT - Application Support Sr
V2soft • Pittsburgh, PA, United States
Full-time
Last updated: 17 days ago • Promoted
End User Support
Tekfortune Inc • Warrendale, PA, United States
Permanent +1
Last updated: 30+ days ago • Promoted
IT Support Services Assistant
Chatham University • Pittsburgh, PA, United States
Full-time
Last updated: 13 days ago • Promoted
Information Technology Professional (IT Support)
US Navy • Pittsburgh, PA, United States
Part-time
Last updated: 7 days ago • Promoted
IT Support Technician (Junior)
System One • Pittsburgh, PA, United States
Full-time
Last updated: 9 hours ago • Promoted • New!
IT Support Technician (Junior)
System One Holdings, LLC • Pittsburgh, PA, United States
Full-time
Last updated: 1 day ago • Promoted