Team Lead

Job Description

Job Description

Benefits :

• Bonus based on performance
• Opportunity for advancement

Be fit. Change lives. Have fun.

The Orangetheory Brand is all about fun, exciting and rewarding experiences for our members; expanding rapidly around the country and the world; looking for successful and motivated people who want to improve themselves and their careers. Are you...a passionate, positive, and detail-oriented person that can talk to anyone...someone who would enjoy leading a team that provides a world-class fitness experience...someone who would go all-in on a workout and might just drop and do a burpee for fun then you're probably the right person for our Orangetheory Fitness studios! As a Team Lead at our Orangetheory studios, you can use your talents to positively affect the lives of our members and staff on a daily basis! If you are a Health Enthusiast who would like to help us in our mission to spread More Life to our members and community, we would like to hear from YOU!

Job Summary :

The Team Lead will assist in running all front-of-house fitness studio operations. The focus of this position is to support the Studio Manager in all aspects of management pertaining to the fitness studio and is responsible for meeting and exceeding all key performance sales indicators for the fitness studio, including membership sales and renewals, retail and concession sales, maximizing workout traffic, and maintaining premium customer service.

Essential Duties and Responsibilities :

Maintains accurate records using established Orangetheory Fitness sales systems

Establishes and maintains an effective referral program

Conducts telephone inquiries / follow up calls / customer care calls

Leads Orangetheory Fitness studio previews with prospects and / or fitness program holders

Greets members and guests promptly, enthusiastically, and with a smile to create a friendly and positive entrance into the OTF studio

Gives studio tours

Follow up and follow through activities with all prospective clients

Proper onboarding of all Orangetheory Fitness clients

Job Qualifications :

High school diploma or equivalent

Previous management experience preferred

Previous sales experience - sales management experience, highly preferred

Excellent verbal and written communication skills

Previous customer service and sales experience preferred

Strong ability to multi-task and stay organized

Ability to function well in a high-paced environment

Proficient in Microsoft Office Suite, Google Drive, or related software

Health & Fitness minded - strongly preferred

Ability to work and function in a team environment

Flexible to work days, evenings, weekends, and holiday hours, as needed.