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Regional Operations Director

Regional Operations Director

Primrose SchoolsSan Ramon, CA, US
7 days ago
Job type
  • Full-time
Job description

Regional Operations Director

The Regional Operations Director will be responsible for providing leadership and operational oversight across three Primrose School locations, ensuring consistent excellence in education, operations, and client experience. This role will directly manage School Directors, offering coaching, support, and accountability to drive performance and achieve key business objectives. The Regional Operations Director will oversee day-to-day operation and financial performance while fostering a strong culture of collaboration and professional development. This position requires a proven leader with early childhood education experience, strong operational acumen, and the ability to build and develop high-performing teams in a dynamic, growth-oriented environment.

Primrose Schools is a mission-driven brand, and at Primrose School, there are not only opportunities for professional development and growth but also for giving back to your local community through Spring Fling and charity events. As the leader in early education and care, our research-informed Balanced Learning approach provides teachers with the tools and guidance to accommodate children's natural curiosity and to fully support each child while building problem-solving skills and confidence. We are continuously working toward our mission of building a brighter future for all childrennot only those who are able to attend a Primrose schooland every member of our organization plays a critical role in accomplishing that mission.

Objectives

  • Oversee three school locations to ensure operational excellence, compliance, and consistency across all sites.
  • Directly manage and develop three School Directors, providing coaching, mentorship, and accountability to build high-performing leadership teams.
  • Work with the Director of Admissions to drive enrollment growth by supporting directors with outreach, parent engagement, and effective enrollment strategies.
  • Monitor and manage P&L performance for each location, ensuring financial targets are met or exceeded.
  • Establish and track key performance metrics (enrollment, staffing, parent satisfaction, compliance, and financials) and report results to ownership.
  • Strengthen operational processes to improve efficiency, compliance, and quality standards across all schools.
  • Build and maintain strong relationships with families and the community, reinforcing Primrose's brand reputation.
  • Lead staff recruitment, training, and retention efforts to ensure schools are staffed with qualified, motivated team members.
  • Partner with ownership and leadership peers to prepare for expansion

Competencies

  • Ability to inspire, mentor, and hold direct reports accountable while building high-performing teams.
  • Strong verbal and written communication to engage with staff, families, and ownership effectively.
  • Capable of making sound, timely decisions in a fast-paced environment while resolving challenges constructively.
  • Skilled at building trust, managing conflict, and fostering positive relationships with diverse stakeholders.
  • Detail-oriented with the ability to oversee processes, ensure compliance, and maintain consistent standards across locations.
  • Comfortable adjusting to shifting priorities, workload demands, and growth opportunities.
  • Ability to balance day-to-day operational needs with long-term planning for organizational growth and success.
  • Education And Experience

  • Bachelor's degree required in Early Childhood Education, Business Administration, or a related field.
  • Master's degree preferred in Education, Organizational Leadership, or Business.
  • Minimum 23 years of Director-level experience in a preschool, early childhood education center, or similar environment.
  • Proven experience managing multiple teams or locations and leading through other leaders (direct reports).
  • Strong background in operations management, including P&L oversight, compliance, and staff development.
  • This role requires availability two evenings per week and one Saturday per month.
  • Must be available for events such as open houses and additional school marketing events
  • Compensation & Benefits

  • $85,000-$100,000 + 10% incentive bonus
  • Health, dental, vision insurance
  • PTO plan
  • 2 weeks paid break (summer and winter)
  • 6 company observed holidays
  • Complimentary childcare - Up to two children
  • Physical Requirements

  • Ability to move around the school, including standing, walking, and navigating between classrooms, offices, and outdoor play areas.
  • Occasionally lift and carry items such as educational materials, office supplies, or classroom equipment (typically up to 25-30 pounds).
  • Commitment To Diversity

    As an equal opportunity employer committed to meeting the needs of a diverse workforce, Primrose School of San Ramon recognizes that a diverse staff, reflective of our community, is an integral and welcome part of a successful and ethical business.

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    Regional Director • San Ramon, CA, US