Coffee Shop Barista

The Barista is responsible for upholding the standard of quality of the Bluestone Lane coffee and beverage program within their home store. The Barista strives for the highest of standards in drinks, local interactions, attitude and brand ambassadorship. The Barista acts as a role model with drink quality, local interaction and food preparations. This role follows the Steps of Service to maximize sales while providing a high level of customer service. The Barista role is cross functional and rotates off the machine with responsibility for POS and food orders.

Positioning : The Barista is cross-functional and positioned either behind the machine when assigned, at the smash bar or at the POS.

Essential Functions / Responsibilities :

Ownership :

• ? Follows BL recipes and presentation standards in a timely manner.
• ? Manages coffee shop equipment and tool cleaning & maintenance (daily cleaning and periodic maintenance). ? Follows BL operating procedures and processes, including completing transactions accurately and following safety and security measures.
• ? Dials machine in and maintains consistent espresso extraction as per Bluestone Lane brew ratios.

Speed :

Quality Product :

Barista - Coffee Shops September 2019

Page 1 of 2

Recognition :

Cleanliness :

Measures of Success :

Skills, Knowledge & Experience :