Claims Specialist

Overview

Our Washingon office is hiring for a remote Claims Specialist. As a Claims Specialist you will administers information from clients by phone, email and fax in order to process insurance claims. You work with clients, adjusters, and producers on claims status, problems, and questions. Additionally, you are responsible for managing claims, collaborating with insureds, and assisting with problem solving in conjunction with Senior Claims Specialist and Producers. The Ideal Candidate You have a customer service mindset and enjoy solving people’s problems with a smile You are a dependable team player and are able to get the work done as assigned to you Communication, both written & verbal, is something you are good at If this sounds like you, we invite you to keep reading and apply! How you'll make an impact Reports claims for clients and works directly with both insureds and claimants to identify new claims. Reviews claim forms and related documents for completeness and calls or writes insured or other involved persons for missing information and posts or attaches information to claim file. Follows up on claims to secure Adjuster and claim number and updates claim reporting information for companies. Serves as contact between Insurance Carrier Adjuster and Client for claims related issues. Resolves coverage questions to provide best possible claim outcomes for clients. Resolves customer claim issues in coordination with Senior Claims Specialist and Producers in order to reduce E&O exposure. Other duties as assigned. About You Required: High school diploma and a minimum of 2 years related experience required. Good understanding of claims processing and the insurance brokerage business. Licensing required. Preferred: Associate's degree preferred. Behaviors: #LI-ES3 ID - 2026-48396 Compensation and benefits We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve: Medical/dental/vision plans, which start from day one! Life and accident insurance 401(K) and Roth options Tax-advantaged accounts (HSA, FSA) Educational expense reimbursement Paid parental leave Other benefits include: Digital mental health services (Talkspace) Flexible work hours (availability varies by office and job function) Training programs Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing Charitable matching gift program And more... **The benefits summary above applies to fulltime positions. If you are not applying for a fulltime position, details about benefits will be provided during the selection process.