Care Management Manager Remote

Manager Of Care Management I

The Manager of Care Management I leads and collaborates with care management operations across utilization review, acute and emergency department care, and ambulatory / community settings, ensuring alignment with broader system-level strategies. This role oversees multiple disciplines at various care sites within a market or region, working collaboratively with medical staff, nursing, clinical, and revenue cycle leaders to optimize patient care and financial performance. Responsible for managing departmental services, including social work and complex care planning, transitions of care, and utilization management. The position ensures compliance with state, national, and regulatory requirements while fostering workforce development. The manager plays a crucial role in shaping enterprise-wide strategies to deliver safe, high-quality, patient-centered, and equitable care. Additionally, this role may require travel to various locations for operational oversight and leadership support.

Scope : This position manages a department with operations primarily Monday through Friday (may include weekend support for escalations) in non-24-hour service areas, regardless of the size of the facility, or has a small number of direct reports in 24-hour departments of medium or large facilities due to specific reporting structure considerations. Oversee operations of staffing, escalations, barrier triage, and coordination with compliance and legal to support care delivery. The Manager Care Management I reports to the Care Management Director.

Essential Functions :

• Patient Experience & Advocacy : Drives patient satisfaction programs and mentors staff in service excellence.
• System-Wide Collaboration : Represents care management with healthcare executives, post-acute providers, multidisciplinary teams, and outreach programs to improve care transitions and service integration.
• Process Improvement Leadership : Drives high-impact change initiatives, monitors key performance indicators, and leads quality assurance efforts.
• Change Management : Leads strategic initiatives to support enterprise KPI's and outcomes, manages transitions, and involves staff in decision-making.
• Continuous Improvement : Implements best practices, drives quality enhancements, and optimizes operational effectiveness.

Minimum Qualifications :

Preferred Qualifications :

Physical Requirements :

Location : Nevada Central Office

Work City : Las Vegas

Work State : Nevada

Scheduled Weekly Hours : 40

The hourly range for this position is listed below. Actual hourly rate dependent upon experience.

$44.33 - $68.42

Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.